Apple Dev Center outage

https://developer.apple.com/devcenter/ios/

by gurgeous • 13 years ago

226 136 13 years ago

developer.apple.com

I've had an active developer program account since 2008. While various tools have gone offline now and then, and there are planned shutdowns around the holidays and during keynotes, this incident seems unique.

Wonder what's going on over there. This outage makes the provisioning portal inaccessible. That could mean very real work disruptions, since no new code signing credentials can be made.

millerm7• 13 years ago

NSA hooks in the dev forums? ;-) Crap, I'm not getting hell-banned am I?

Anyway, yeah. It's gone down a couple times for scheduled maintenance and we've been notified. This one wasn't mentioned at all. No surfin' the forums today/yesterday. boo.

Pwntastic3• 13 years ago

I've managed to successfully provision new devices and run dev apps on them yesterday using xcode's organizer, so at least there's that.

danilocampos2• 13 years ago

Did you need to do anything special? Keeps timing out when I try to use it.

threeseed3• 13 years ago

My guess it's the SAN. Many enterprise deployments I've seen will expose the same binaries across the many servers in the cluster.

And it fits in well with an across the board fault.

to3m2• 13 years ago

There was an incidence of what I suppose we should term "unannounced maintenance" a few months ago.

millerm7• 13 years ago

I hope it's something good. But, my guess is it won't be anything noticeable. Replacing that horrible Jive forum software would rock as it's awful.

gurgeous• 13 years ago

The entire Apple dev center is down. That makes it impossible to download the iOS or Mac SDKs, including the iOS 7 beta. It's also not possible to provision new devices or update expired certificates. The developer forums are down too, which is somewhat frustrating since that's the only place we can discuss the still-under-NDA iOS 7.

iTunes connect appears to be up.

Apologies for those who posted this earlier. The headline gets more interesting as the outage continues.

yapcguy• 13 years ago

No forum means no complaints which future developers can look back on...

senorprogrammer• 13 years ago

The simpler explanation is that the cluster running all developer-related sites is down. It doesn't always have to be a conspiracy.

tl• 13 years ago

Oddly enough, the forums went down sometime after the dev center. I was able to access them yesterday, and there were no posts on the issue. At the time, I figured that a new beta might be going up or that it was a short outage.

dasil003• 13 years ago

I can confirm iTunes connect is up because our app entered review and was rejected within that last 3 hours :(

0x0• 13 years ago

Sorry to hear that. I just had an app get approved and published an hour ago.

RealCasually• 13 years ago

Nothing like discovering your recently released app crashes on iOS 7 and being unable to download the SDK to find out why, or fix it.

k-mcgrady4• 13 years ago

Is that really so urgent? The majority of the people using iOS 7 are developers, understand apps will be buggy under it and wouldn't leave a bad review. I'm sure an extra few hours wait won't make too much difference :)

mikeash• 13 years ago

I don't know about that. There's a huge community of non-developers who, for reasons I cannot comprehend, love to put beta OSes on their phones. I'd wager they outnumber legitimate developers using the beta by a hefty margin. And a lot of them don't understand the implications of doing this.

Stories of unjustified bad reviews being left by users like these due to poor behavior on iOS 7 are really common in the community.

kpao• 13 years ago

We've got a rendering issue on iOS7, we knew about it from the numerous non-devs who demanded a fix immediately!

AsymetricCom2• 13 years ago

Nah, being able to develop applications for the largest growing and well known ecosystem since Windows 95 is not a big deal if you live under a rock and eat grubs. In fact, I can't remember the last time software had a significant impact on the greater physical world since 0.223μs ago. Too bad mobile applications on walled garden platforms never caught on, I was hoping to witness all the fun drama and obvious security and trust implications play out inside the most complicated civilized social structure in recorded human history. But that won't happen now that Apple got bored with all the profit they get from being the new masters of the information universe and decided to shut down iTunes app store thingy.

k-mcgrady4• 13 years ago

Is it still possible to provision devices through Xcode while it's down?

The message they've went with is very strange:

"This site is undergoing maintenance for an extended period today."

Normally they give a few weeks warning for maintenance.

chrisdevereux2• 13 years ago

If it was planned maintenance, it probably would have happened before WWDC and the iOS 7 betas.

k-mcgrady4• 13 years ago

Why? They do maintenance at different points throughout the year.

Pwntastic3• 13 years ago

I think so, yes. I provisioned a few devices yesterday through xcode during the outage and it updated my provisioning profiles successfully.

jbermudez5• 13 years ago

Just when you need to send an adhoc build.....

smuckfordshire2• 13 years ago

Or download the command line tools! The downside of all this nice Xcode integration.

nwh• 13 years ago

http://techytoolbox.com/clt/xcode452cltools10_86938211a.dmg

The URI is from https://github.com/jwaldrip/dev-setup/blob/master/setup_envi... , which looks trustworthy enough. Use at your own risk though.

monkey_slap• 13 years ago

Check out Nomad, it's by Mattt (of AFNetworking fame). http://nomad-cli.com/

mlarratt• 13 years ago

This uses web scraping of the developer portal behind the scenes, and as a result the Cupertino module is unusable during this outage.

ksec• 13 years ago

Outage? Or Maintenance? These are two different things.

davidcollantes• 13 years ago

The page reads maintenance. But it is a service interruption, wether planned or not, it is also an outage.

outside12342• 13 years ago

Any downtime in a cloud service is an outage. Any attempt to term it anything else labels the organization as amateur.

alex_c2• 13 years ago

Without any kind of email or notice to developers, it's an outage. A big one.

tater• 13 years ago

I'm told this was scheduled.

atomicbird• 13 years ago

It's hard to believe that something this long would have been scheduled but that they wouldn't have told anyone about it.

iNeal3• 13 years ago

Not sure where you got 28 hours (35 mins ago) from when it hasn't been even 27 hours yet (at this moment).

millerm7• 13 years ago

I got it... Took a flight from a MDT city to an EDT city and forgot to set their watch.

amccloud• 13 years ago

I'm grasping at straws here, but maybe it was a security breach?

ferdo4• 13 years ago

My first thought also.

rgbrenner• 13 years ago

Why? There's really no reason to think that. Of all of the things that can go wrong - power, equipment, network, etc - you pick 'security breach'... Not impossible.. but not the most likely either.

davidedicillo2• 13 years ago

Right in the middle or renewing the our account. I need to activate the new license and, since I can't, people can't download our app from the store. Talking about fail...

millerm7• 13 years ago

You waited until the last day?

davidedicillo2• 13 years ago

Well it was 2 days before... (I actually did it early but renewed by mistake another account we have)

dubcanada• 13 years ago

No, waiting until the day it expires before renewing is fail :)

silenteh• 13 years ago

You can make a phone call to Apple and they will extend your account for few days if you will explain the situation.

millerm7• 13 years ago

Looks like you are good with apple as they extended your account's renewal date due to the outage.

On another note... This is getting strange now.

j45• 13 years ago

I predict the entry of a new phrase into our lexicon

Bad antenna = "You're holding it wrong"

Outage = "Extended Maintenance"

http://i.imgur.com/14K9ogF.png

bch• 13 years ago

This is typical though. You don't really expect "Holy cow! Something is screwed up!!" from Microsoft, Apple, AT&T, Dell, Ford, etc, do you? Sassy/cute messages like that are the domain of Github and Twitter.

peterkelly2• 13 years ago

Wait, does this mean the entire Cloud is down? I can still access Google and Amazon.

riazrizvi• 13 years ago

Correct. The entire cloud, aka internet, is down. The only reason you can access Google and Amazon is because of the latent electricity in their data centers' cabling. It's just a matter of time before they go dark too. Good luck.

warcher2• 13 years ago

Something real, real bad happened down Apple way. The only explanation that passes the sniff test for me is a security breach. A big one. Playstation store big. I mean, it's a huge outage in the middle of the week. Nobody does that if something hasn't gone disastrously wrong. And iffy as Apple's web infrastructure historically has been, it's hard to imagine a system malfunction that they couldn't route around in some kind of reduced capacity in this amount of time.

So. Is Apple gonna drop trou and own up to what the hell happened, or are they gonna get the servers back up and pretend that we saw all this smoke and no fire?

ctdonath2• 13 years ago

Well, apply the standard Apple social introversion: it's down, they're telling you it's down and will be for a while, it will be back up as soon as they can fix it, what exactly is wrong isn't your problem, when it's back up you'll know and it won't matter what happened so long as it gets up and stays up.

warcher2• 13 years ago

Well, the App Store is how I make my living, so their developer portal's uptime directly affects me. Especially if it was a security breach.

And the argument that it won't matter as long as it gets up and stays up has already been invalidated by this outage. If they were perfectly in control, this wouldn't have happened. So we know for a fact that they are not 100% in control of the website. (I mean, obviously, 100% control is a mathematical impossibility.) But how much less? What happened? If it was an hour, or even two, I'd let it ride as a cost of running a big-ass data center. But this... warrants an explanation.

saithier• 13 years ago

California state law requires companies to disclose security breaches. So, if such a thing did occur, you should expect to see one sometime within the next few days.

source: http://en.wikipedia.org/wiki/Security_breach_notification_la...

If you don't see such a notice, than it is (was) likely some other issue.

aroman3• 13 years ago

Amusingly (or perhaps frustratingly) their status site is showing all-systems-go: http://www.apple.com/support/systemstatus/

tylermac1• 13 years ago

None of those are within the Developer Center. It's very possible for those to be up and running while dev portal is down.

aroman3• 13 years ago

Right, that page doesn't even have the capability of reporting this outage. Kind of makes it a bit unreliable as a status page, you know?

zainali2• 13 years ago

Anyone have an Xcode 5 dmg?

joeblau2• 13 years ago

I do, but how can I be so sure you're a AAPL developer :).

LokiSnake3• 13 years ago

I got XCode 5 but none of the documentation installed. :(

zainali2• 13 years ago

I work at Sincerely :0) I'm the only one with iOS7 on my phone but need to build to it right now and don't have xcode 5 :/ I suppose I could wait

joeblau2• 13 years ago

Finally someone has chimed in on this. I've been trying to update my provisioning profile since yesterday.

whiddershins• 13 years ago

I find it curious no apple rep is here, commenting on this post.

alex_c2• 13 years ago

Apple typically doesn't engage with the developer community outside official channels, do they? I don't remember ever reading a post here by an Apple employee in an official or even semi-official capacity.

untog• 13 years ago

Really? When have you ever seen Apple reach out to the outside tech community, ever?

jopt• 13 years ago

They sometimes do, even if you don't count shutting down the operations for a week every WWDC. Examples:

* http://www.macworld.com/article/1167247/cook_apple_planning_...

* http://daringfireball.net/2012/02/mountain_lion

Unless by "outside" you mean those they don't reach out to, but that would be true by definition and so fairly moot.

to3m2• 13 years ago

Every now and again an Apple person will pop up on the Xcode mailing list to tell people to submit a bug report on Radar. They sometimes also reassure all that, yes, despite all evidence to the contrary, bug reports DO get read - though I note that they are always extremely careful to promise no more than that.

general_failure• 13 years ago

Apple employees are not supposed to have any real online presence. Kinda sad that anyone wants to work there really.

rsynnott2• 13 years ago

Seriously? This is _Apple_. When the multi-region AWS outage occurred a while back, Amazon was unwilling to talk about what had happened for a week, and they're a rather less secretive company.

suyash• 13 years ago

It's working now: https://developer.apple.com/

hnrandom• 13 years ago

lol no https://developer.apple.com/membercenter

josephwegner• 13 years ago

It's been down at least since yesterday afternoon:

https://twitter.com/Joe_Wegner/status/357956388833599488

iNeal3• 13 years ago

It's been down since Thu, 18 Jul 2013 14:26:42 +0000. https://twitter.com/iOS_DevCenter/status/357869041005760512

tritchey• 13 years ago

Craig Hockenberry: "Just talked to WWDR on the phone: no ETA."

https://twitter.com/chockenberry/status/358315230742331393

ValG• 13 years ago

Forums are now down as well.

LokiSnake3• 13 years ago

Forums were down since yesterday for at least 24 hours as well.

eni98892• 13 years ago

I was able to access them for quite a while even long enough to read complaints about the outage. Wonder if they just turned them off to prevent all the would be posts about the downtime

eskimoroll• 13 years ago

This is a major bummer. I wanted to push out some more TestFlight builds yesterday and have been in limbo ever since.

hamxiaoz• 13 years ago

It's interesting I was trying to download xcode commandline tools for setting up my new mac, the website was down but you can still download it in xcode download panel. (assuming you already have xcode installed).

yanghan• 13 years ago

Anyone else getting strange emails to Reset Apple ID Password? I received two today

davvid• 13 years ago

I've gotten these twice in the last two weeks.

skyebook• 13 years ago

Interesting, it looks like the WebObjects application(s) has actually been undeployed.

I poked around the main developer.apple.com for a bit until I got here: https://developer.apple.com/programs/start/safari/enroll.php...

Clicking the "Individual" button on the bottom throws up a WebObjects error: http://i.imgur.com/xcfZ5ip.png (Yes, that's probably the smallest I've ever made my Safari window. You're welcome, mobile readers)

threeseed3• 13 years ago

Or it could be that the shared storage that the apps are likely hosted on could have a problem.

madeofpalk• 13 years ago

Well that is a bit interesting. The message from AppleConnect (being the auth platform that is behind the"Apple ID") indicates that the "Developer" application has been revoked and is no longer allowed to auth with AppleConnect.

Perhaps there was a security breach?

sjwright• 13 years ago

I'm surprised they're allowing the application servers to respond to public requests while under maintenance.

stokedmartin• 13 years ago

this is screwed up too http://devimages.apple.com/

iNeal3• 13 years ago

It has always been.

esamek• 13 years ago

its back for me

[edit] nvm, that was the marketing developer site.

perlpimp• 13 years ago

anonymous has been hitting targets listed in Prism presentation of late - could be one of the anonymous' casualties?

eni98892• 13 years ago

Even if that were true one would think that with all the resources Apple has they would be able to handle a DDOS. It would be nice if this was intentional but sadly judging by how long its been thats very unlikely so DDOS is possible.

dennycd• 13 years ago

the maintenance page has a new update just now saying this

We'll be back soon. We apologize that maintenance is taking longer than expected. If your program membership was set to expire during this period, it has been extended and your app will remain on the App Store. If you have any other concerns about your account, please contact us.

martin_• 13 years ago

Apple has just updated the page stating that memberships due to expire today have been extended and apps will not be removed from the App Store. They have also apologized for it taking "longer than expected"

josephlord• 13 years ago

I also just received an email to this effect even though I have already renewed.

Also the iTunes connect mobile app seems to be working still.

xuki• 13 years ago

iTunes connect works fine, just the dev portal is down

mhteas• 13 years ago

The WWDC vids are in an app this year, not on iTunesU. Te an phones home to validate that you are a developer. It too is inaccessible now since dev center is down is down.

KevinTraver• 13 years ago

https://twitter.com/search?q=apple%20password%20reset&src=ty...

unixroot• 13 years ago

Apple’s Developer Center Offline for 32 Hours; Compromised ? Details : http://thehackernews.com/2013/07/apples-developer-center-off...

Apple Dev Center outage

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