Coinbase says its data breach affects at least 69k customers

https://techcrunch.com/2025/05/21/coinbase-says-its-data-breach-affects-at-least-69000-customers/

by Sourabhsss1 • 1 year ago

22 13 1 year ago

techcrunch.com

givemeethekeys• 1 year ago

This one weird trick will get you free publicity and brand awareness! /s

Sourabhsss16• 1 year ago

Or it's just another trick to sell customer data.

_Algernon_• 1 year ago

(Not) nice

Sourabhsss16• 1 year ago

As always.

duxup• 1 year ago

The hacker stole customer names, email and postal addresses, phone numbers, government-issued identity documents, account balances, and transaction histories

The nature of crypto currency's irreversible transfers, sort of anonymity, and criminals fondness for it seem to make this a perfect storm for attacks on exposed individuals.

Sourabhsss16• 1 year ago

The hackers then asked for $20 million in a ransom payment to delete the data.

icebergonfire• 1 year ago

Their support department must be quite understaffed too and heavily amplified by AI. I've had multiple lengthy interactions with them since Sunday due to a bug that has lost me money (yes literally, see [1]) and I am saddened by the low quality of their responses.

First time I run into an AI-replaced-humans wall, and it gives me a very uneasy feeling for the future.

[1]: Sent 0.05 BTC from personal wallet, Coinbase acknowledges transaction, blockchain confirms transaction, two days later transaction disappears from the Coinbase UI, I now have no money and no coins.

I wish shibboleths were real (https://xkcd.com/806) so that I could stop wasting time with chatbots and would instead be able to file a bug on Coinbase and get to someone who would read logs.

Sourabhsss16• 1 year ago

I don't know; I could never trust these giant crypto exchanges. They are always on hackers' radars.

SirFatty• 1 year ago

Well, at least it's FDIC insured... oh wait.

Sourabhsss16• 1 year ago

lol..

strict9• 1 year ago

These are the results you can expect when outsourcing support and access to sensitive information to the lowest bidder.

There are tradeoffs when shaving small percentages off operating costs by eliminating staff where your customers are. This goes for software development and product management as well.

Sourabhsss16• 1 year ago

Then these companies throw big revenue numbers through PR. Coinbase's revenue is decreasing, though.

OutOfHere• 1 year ago

If you're not part of the 69k, consider yourself lucky, and move your money out to a cold wallet before you become a part of the next hack. The last thing you want is to be extorted under duress.

Coinbase says its data breach affects at least 69k customers

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