Ask HN: What's the best way to contact Tim Cook?

https://news.ycombinator.com/item?id=40495168

by TSpice44 • 2 years ago

2 9 2 years ago

news.ycombinator.com

Does he actually respond to emails? When I call Apple and ask for talking to Tim Cook, they give me a fax number...

seo-speedwagon• 2 years ago

It sounds like you should try faxing him, op

jrflowers• 2 years ago

https://www.singingtelegramsnow.com/

sethammons• 2 years ago

companies take efforts to shield folks like Tim Cook from the masses. You get people insisting they talk to him because they would like a word about the apple with a bite out of it and how it offends their religion. People truly think that if they could just talk to the person, they would clearly understand the issue. Leaders don't have time for these people.

That said, the luck that I've had in the past is to look up contact details on their SEC filings. If you are a student, sometimes they may give you more attention. I got to interview the CEO of 3M when I was in university using this technique.

anais9• 2 years ago

It goes down in the DMs https://x.com/tim_cook

r2_pilot• 2 years ago

Maybe try a billboard.

WheelsAtLarge2• 2 years ago

This one seems silly but it will work if you put it where he's likely to travel. Or you get the local news to highlight it. It will likely cost you a bit of money.

WheelsAtLarge2• 2 years ago

Don't expect to get a direct connection by calling his office. If he has, which he does, a good secretary he/she is likely to shield him from most people trying to contact him. I worked for a small company and it was a bear to get in contact with my company's CEO. That was a company with less than 200 employees. I suspect it would be next to impossible for a company with 1000's. Especially if he/she has no idea who you are.

Sometimes the office of the CEO has someone who acts on behalf of the CEO. They read letters that are sent to the CEO with problems and route them to the right people to get the problem fixed. If it's reasonable, this works sometimes since the request comes from the office of the CEO and no subordinate wants to get in trouble if it's a simple problem to solve.

jarule• 2 years ago

grindr

nullfield• 2 years ago

To quote from Reddit: “tcook@apple.com is a legitimate account, but monitored and managed by admins.”

To answer your question, you don’t, mostly. He might answer sometimes, as Jobs did, but it’s not normal or expected.

This also depends on the “why” that goes with your question:

If you just want to talk to him, good luck. If you want to serve legal papers, there are other methods that aren’t so much “contacting” him. For nearly anything that one can expect you might want, emailing that address or sending a message via the FAX number you were given is the closest to “executive customer service” you’re likely to be able to get.

Ask HN: What's the best way to contact Tim Cook?

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