Google demotes Chrome in search results over pay-for-post promo

http://news.cnet.com/8301-1023_3-57351705-93/google-demotes-chrome-in-search-results-over-pay-for-post-promo/

by ed2417 • 15 years ago

81 36 15 years ago

news.cnet.com

Vivtek• 15 years ago

Wow. Points to Google for consistency!

azakai3• 15 years ago

Yes, this was a smart response to a bad situation. If Google had done anything else it would have been heavily criticized. This was the right thing to do.

stevenleeg• 15 years ago

Wowzas. That's a pretty big move for Google to make.

Google.com/chrome isn't even the top result for the query "Google Chrome" or "Chrome"

https://www.google.com/search?ix=heb&sourceid=chrome&...

Good on you, Google.

azakai3• 15 years ago

It isn't? The first thing I see when I search for "google chrome" is

Google Chrome Download | google.com

www.google.com/chrome

eridius2• 15 years ago

That's a paid ad. You can tell from the yellow background and from the text that says "Ad" in the upper-right.

oldstrangers• 15 years ago

Good on you? Come on, I'm no MG Siegler but even I know Google isn't doing this out of the kindness of their hearts.

Google simply can't afford to worsen their positions in courts should they have to do any serious battles against antitrust/monopoly allegations.

Dumber still, is that Google Chrome is in the 50th position? The second most popular web browser comes in at #50? Penalty or not, that makes no sense.

jxi• 15 years ago

You can look at absolutely anything as having selfish goals (even if they started giving out cookies for free), but for me this is above and beyond. They could have done a lot less about this as well.

guywithabike• 15 years ago

Doesn't seem to have amounted to much. In my search results for "browser", I get:

1. Firefox 2. Wikipedia "browser" 3. Wikipedia "Google chrome" 4. PC Mag "Browser chrome definition" 5. Google's Chrome download page

For "chrome":

1. Google's Chrome download page 2. Wikipedia "Google Chrome" 3. PC Mag "Browser chrome definition" 4. Chrome messenger bags 5. CNet's Google Chrome download page

pessimist• 15 years ago

Its disappeared for me for the queries [browser], [internet browser] etc. The change probably takes a while to rollout everywhere. Probably fair that it still shows up for [chrome].

redthrowaway• 15 years ago

Are you logged in to Google? I wouldn't be surprised if that's skewing the results.

jhawk28• 15 years ago

What would happen if an entity started buying links for a competitor product so that it was demoted?

jQueryIsAwesome• 15 years ago

Yep, i also see a bug in here.

jaylevitt• 15 years ago

Utter chaos, unless Google's anti-spam team is made up of humans, who could see through it.

See also: "If I change my name to Mark Zuckerberg, they can't sue me, because the judge will think I'm Mark Zuckerberg!"

fleitz2• 15 years ago

Why would you buy links when you could just setup a link farm?

50 or 60 domains all hosted on a cheap shared hosting account running some lame PHP link farm script from a few years ago should do well. Just make sure the domain reggie doesn't point back at you.

You only buy links so that it appears like you've got an organic link farm instead of a mass produced one. Remember only Google is allowed to sell links, cuz they put them in a slightly yellow box or something. If other people could get you to the front page of google it would undermine Google's business model.

brudgers4• 15 years ago

Regardless of the rationale, Google's willingness to manually manipulate page rank for the sake of PR doesn't make a positive impression on me. There was the appearance that Google was gaming SE results, publicly doing so does not seem like a very convincing argument that Google is above such practices.

In other words, I am not inclined to bestow accolades upon them for making real the concerns which were raised.

zobzu• 15 years ago

Well, at least they kind try to fix it, or, make it appear like so.

But yeah, it's like praising someone saying "ok, ill stop murdering people now", on a much lower level of course. (specially after being slapped on the wrist)

brudgers4• 15 years ago

Google didn't say, "We will stop manipulating search results."

Instead, they said, "We were manipulating search results, and therefore we are so sorry, we are going to manipulate search results."

Promoting Chrome through the manipulation of search results was not the root problem. It was merely a symptom. Manipulating page rank for their own benefit is the problem, and that is their proposed solution.

It came only after the manipulation came to light and does not appear to be part of a larger project to end all manipulation for their benefit.

prophetjohn• 15 years ago

What I see when searching for "Google Chrome" is support.google.com/chrome, with sub-links underneath and the top-left sublink going directly to google.com/chrome. I think the system has been worked a little bit, but it's still interesting that they made this move. It may be enough to make it hard for people who have to search to find the download to get to it.

patio11• 15 years ago

I'm torn between "That's almost cute" and "This is wrist-slapping ourselves to give the appearance that we administer our guidelines in a manner which is not arbitrary and capricious."

kmfrk• 15 years ago

I imagine the FTC and FCC are an incentive to do something to ameliorate the situation.

ricefield• 15 years ago

I'm sure trying to decide which snarky remark best conveys your condescending attitude towards a company's attempt to maintain its integrity and good standing is such a terrible dilemma.

Eliezer• 15 years ago

I'd go with "Apology accepted, Captain Needa."

Snark aside, I have to say that was my reaction - it's a more sincere apology than we usually get, and can be accepted as such.

brudgers4• 15 years ago

If Google's integrity and good standing depends on not manipulating search results, there isn't a relevant case study for making such a determination - Google is still manipulating search results relative to Chrome.

feral• 15 years ago

"During the 60 days, the PageRank of www.google.com/chrome will also be lowered to reflect the fact that we also won’t trust outgoing links from that page."

That was the strangest part, for me. Google clearly can trust outgoing links from www.google.com/chrome.

Its clear they had no intention of gaming their own system with this campaign. But they obviously feel the need to act in a 'beyond reproach' way, to avoid the accusation of conflicts-of-interest.

In one way its good that they are being held to high standards; on the other hand, this is resulting in less relevant search responses, for no real benefit to anyone (including those whom antitrust law, which they might be thinking about, is there to protect).

Hard to say what what the right thing to do is. Sometimes, it looks like its a tough job to maintain the 'dont be evil' image.

DaveMebs• 15 years ago

The thing is, this just doesn't matter. They still have a Chrome ad at the top of every page and if people are looking to find Chrome it's already simple. The outgoing links don't matter, because the sites the Chrome page links to are also easy to find.

fleitz2• 15 years ago

Not to mention if you go to Google from IE it prompts you to install Chrome before you even search.

TomGullen• 15 years ago

Can someone explain how they got into this situation? I can't find any backstory.

andrewflnr• 15 years ago

This, apparently: http://searchengineland.com/googles-jaw-dropping-sponsored-p...

billpatrianakos2• 15 years ago

Maybe this is a dumb question as no one really asked it so far but, umm, I thought Google couldn't mess with rankings. Like, at all. I've read everywhere, even on Google's own properties that rankings are based on their top secret algorithm and that they not only cannot but will not manually manipulate results ever.

I really doubt they'd release a publicity statement that let loose such a big secret so what am I missing or misinterpreting? I really thought there was just no way possible to change results. I get that they can mess with ads but organic results?

Edit: Not to be that guy but what's with the downvotes? I'm honestly asking. If there's something dumb about it I'd really appreciate someone telling me. Then downvote all you like. Am I being naive to think they can't change a ranking? Am I misusing terms? What's up?

pingswept• 15 years ago

I suspect you are getting downvoted because it is obvious to programmers that because Google made the ranking system, it is possible for them to manipulate the rankings in whatever way they want.

billpatrianakos2• 15 years ago

Thank you. I'm a programmer too but I didn't get it. I figured that could be the case but then I wonder how? I, first of all, naively assumed they couldn't do it because they say they can't (shame on me for being so trusting), and then figured that if they changed the algorithm then there'd be collateral damage. I dont really get into algorithms much so I didn't know they could target a single page like that. The smart programmers would probably say I was a yellow belt compared to their black belt. Anyway, thanks for the answer.

brudgers4• 15 years ago

>"I thought Google couldn't mess with rankings. Like, at all."

Google has done this before. Binggate was one very public example.

As in the case of demoting Chrome, Google's rationalization was that the ends justified the means.

It would be somewhat unsurprising to me if that was also the rationalization behind promoting Chrome - keeping in mind that Google is a publicly traded company with an obligation to its shareholders not its users. Google is not a moral agent.

Google demotes Chrome in search results over pay-for-post promo

Related Stories