Google Is Scrapping Its Plan to Offer Bank Accounts to Users

While I'm sure your bank could lock you out as well, you basically never hear about it. But with Google, there have been multiple high profile lockouts that show both 1) it can happen to anyone, and 2) getting access restored is slow, difficult, and not always successful. That's not the behavior that makes people feel like their money is safe.

jeffbee2• 5 years ago

My credit card issuer locked out my Visa after I bought some clothes from a French web site. They didn't notify me and I didn't find out until my card was declined at a restaurant, which was fairly embarrassing.

People get locked out of their financial accounts all the time and despite persistent rumors to the contrary, it is way more likely that your bank or credit network is using a blackbox AI to do it, with a shit vendor like Feedzai.

amelius• 5 years ago

Sounds like PayPal.

https://paypalsucks.org/paypal-frozen-accounts.shtml

andrepew• 5 years ago

Probably for the best with their history of customer support black holes and horror stories of falsely banned accounts in all their consumer products.

Google is one of the last companies in the world I’d trust to hold my finances.

ffhhj• 5 years ago

Recently got my Adsense account banned, but did't use it since 2017, their ban system triggers randomly on any account:

https://news.ycombinator.com/item?id=28628849

noneeeed3• 5 years ago

It's one of the aspects that is in my cons column as I decide on a new phone. I'm waiting to see what the Pixel 6 turns out like, but at the back of my mind is the knowledge that if there is a problem with it I'll be shouting into the void that is Google's support organisation, and I'm just not sure I want that.

Thev00d00• 5 years ago

Anecdotal: Google store direct purchased hardware support has been good. Responsive support and RMA process if you need it. Obviously doesn't help you with your higher level account ban situation.

onetimemanytime• 5 years ago

"Dear John Q, your Gbank account and cards linked to it, have been frozen due to un-Googley activity.

The appeal you are thinking of submitting has also been proactively denied.

Enjoy your vacation."

cblconfederate• 5 years ago

a google bank account would be as risky as holding cryptocurrency

anaganisk• 5 years ago

Nah, Im more afraid of google building content-isesque system where random people can post claim to any ones money. And google trying to convince us its a good thing.

thdxr• 5 years ago

With how many banking startups that are showing up with fairly polished products, Google really reminding us how much they struggle to execute on anything

imchillyb• 5 years ago

The only entities on the planet that thought Google Bank Accounts was a good idea, are Google and the US' 3 letter organizations.

Everyone else on earth wouldn't trust google with their finances even if Google were the last finance company on the planet.

Their history of interactions between themselves and citizens is abysmal. Their history of keeping products updated or even alive, is abysmal. Their history of making anti-human changes to their product to serve ads to those humans, is abysmal.

Google is an abysmal company, that does abominable things.

Who trusts Google? Not even Google trusts Google...

prirai• 5 years ago

The sad thing is that many trust Google. It's not me though.

noneeeed3• 5 years ago

Does Google actually have senior management? It just all seems to be random teams running around chucking ideas around and then sodding off after they've screwed it up. The place just seems to be in disarray at the top levels.

alanlammiman• 5 years ago

well afaik the founders havent spoken or written publicly for years...

google234123• 5 years ago

What's wrong with trying ideas? Would you prefer to work at a place that allows for ideas versus one where MBAs and accounts guide everything.

clintonb• 5 years ago

Why are those the only two options? I propose a third option: think through the idea and its success metrics; gather user feedback to iterate.

At least this idea was scrapped before they launched to customers, but the Google Pay debacle sounds like a lack of decent planning.

dredmorbius• 5 years ago

https://archive.is/iIrQF

ckdarby• 5 years ago

They should just buy Wise

angelzen• 5 years ago

Your bank account was suspended because the algorithm deemed one of your youtube comments as misinformation.

Edit: Touching a nerve, eh?

FrankBlack• 5 years ago

Oh, how shocking! Google is scrapping a project! Someone catch me, I'm going to faint!

Google Is Scrapping Its Plan to Offer Bank Accounts to Users

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