Update: Migration of Slicehost to Rackspace cloud servers

http://forum.slicehost.com/comments.php?DiscussionID=5210

by jcampbell1 • 15 years ago

49 6 15 years ago

forum.slicehost.com

latch• 15 years ago

Good to see that they quickly recognized just how poorly this was initially communicated. I'm not sure I'll ever understand how companies keep making these blunders though.

[Almost] a year ago, Linode significantly increased the memory on all plans without increasing prices. I think most people would have agreed Linode was a better value/choice before the increase, and just extended their lead after it. Customers unhappy with this move, or possibly interested in better value (YMMV) might want to consider a switch.

mrj• 15 years ago

I switched from Slicehost shortly after that. They had been stagnating for some time since Rackspace seemed disinterested in maintaining Slicehost.

It's a shame, Slicehost was a good host.

ben1040• 15 years ago

I'm really surprised by the way they communicated things yesterday.

Slicehost has been marketed toward hackers and geeks for years, so you'd have to expect that those people are going to demand technical information up front and are going to be pretty bristled about a mail heavy on marketing and nil on details.

It was also totally out of line with the amazing customer service I've otherwise gotten from Rackspace over the last 5 years (with their dedicated product) and Slicehost over the last 2+.

In the end I migrated my apps to Linode last night and at this point all I have to do is flip over DNS and pull the plug on Slicehost. I know I "might" pay less with Rackspace Cloud depending on bandwidth usage but I want the predictable fixed pricing model I've been subscribing to for a couple years. And since that product is no longer an option with Slicehost, to Linode I go, where I get more server for less money than I've been paying as is.

elithrar• 15 years ago

This is definitely a much better communique about how the transition will work. Wish they'd said it in the first place.

As a current Slicehost customer, I also appreciate their candidacy about how the transition itself will work, even if it's not the most seamless transition (i.e IP address change).

tomjen3• 15 years ago

Damm they are incredibly expensive - prgmr has servers 4 times the size for the same price.

Add a very bad customer service (migrating paying customers is just not acceptable) and I can't see any reason to stay with them.

jonknee• 15 years ago

I predict Linode is going to make a mint off this.

Update: Migration of Slicehost to Rackspace cloud servers

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