WhatsApp – Opting out of new terms doesn’t stop Facebook taking information

http://www.independent.co.uk/life-style/gadgets-and-tech/news/whatsapp-data-sharing-with-facebook-opting-out-of-new-terms-doesnt-actually-stop-facebook-taking-a7213221.html

by breitling • 10 years ago

191 99 10 years ago

independent.co.uk

po1nter• 10 years ago

Direct link to the article instead of a google redirect: http://www.independent.co.uk/life-style/gadgets-and-tech/new...

BinaryIdiot• 10 years ago

The terms mention this explicitly and it was talked about when the original stories broke; is there anything new here? I didn't see anything at least.

The data WhatsApp will still share with Facebook is the type of data that can be anonymized and while I'm not saying it will (I mean why would they bother? Probably more valuable to NOT anonymize) it's the typical data most apps are collecting.

maccard2• 10 years ago

Well this is kind of obvious, is it not? Of course Facebook is going to have access to your data, they run the service. It's the same as expecting Google to not have access to your nest data, or Amazon to not have access to your twitch data.

If it turns out that they're still using our data for advertisement purposes between the two platforms after opting out, then we can be outraged.

microtonal3• 10 years ago

The problem is that when Whatsapp gained traction, they were a company that built much of their reputation on charging a small yearly fee rather than selling your data or putting up advertisements. Or to quote 2012's Whatsapp once more:

Advertising isn't just the disruption of aesthetics, the insults to your intelligence and the interruption of your train of thought. At every company that sells ads, a significant portion of their engineering team spends their day tuning data mining, writing better code to collect all your personal data, upgrading the servers that hold all the data and making sure it's all being logged and collated and sliced and packaged and shipped out... And at the end of the day the result of it all is a slightly different advertising banner in your browser or on your mobile screen.

Remember, when advertising is involved you the user are the product.

https://blog.whatsapp.com/245/Why-we-dont-sell-ads?

It's clear why people are upset.

maccard2• 10 years ago

That's a different argument, and a different article.

The topic at hand is that the opt out doesn't stop Facebook accessing the whatsapp data, only prevents them from using it for advertising purposes.

patrickaljord4• 10 years ago

I don't get the problem. If you don't trust them why don't you just stop using them? It's not like it's a government spying program you're being forced into and it's not like there aren't a gazillions chat apps alternatives. Also the intersection of people who use whatsapp and have no Facebook already on their phone with access to contacts must be pretty small so not sure this change is as controversial as claimed in this article.

IkmoIkmo• 10 years ago

Really? All my friends, my boss, the shop I just bought a new suit at, my municipality, they're all on whatsapp nowadays. It's a pretty big deal to just cut it out of my life. It's a platform that's approaching something like 'have an email address' or 'have a phone' in practical terms.

There are workarounds but they're not as painless as simply deciding to 'use an alternative chat alternative'. It's like saying you don't like English? Well try esperanto and good luck functioning in the US. I've given some extremely exaggerated examples, particularly this last one haha, but I've found reliance on Whatsapp to be substantial and on the rise.

I do agree by the way that this isn't that big a deal. I'm completely fine to continue using them, but if I wasn't the proposed 'just stop using them, there's chat alternatives' really doesn't fly. It'd be really shitty.

ffggvv• 10 years ago

I don't use neither facebook nor whatsapp and I live perfectly fine. It's not like you stop breathing.

In my experience telling people that you prefer a different medium from whatsapp is not a big deal.

forgetsusername• 10 years ago

It's a platform that's approaching something like 'have an email address' or 'have a phone' in practical terms.

Not even remotely. I realize that WhatsApp is a big thing, but I've never even used it or have anyone in my circle who uses it. And I work in the tech industry.

Do people really feel social pressure to use a specific app?

driverdan• 10 years ago

I've never used WhatsApp and have never had anyone ask if I use it. It seems it's largely country or age based. Here in the US it's certainly not a requirement.

anon13852• 10 years ago

This video explains it better than I can: http://www.securitytube.net/video/1084 Changing Threats To Privacy From Tia To Google (Blackhat 2010) by Moxie Marlinspike

The relevant part:

"I think if you look at the way that people tend to organise in groups and communities, there are often informal communications networks that bind them together, that allow them to communicate, make plans, coordinate activities. If you introduce something like the GSM cellular network to this group, and if I start using it, I am subject to something that is very well known called the No Network Effect. If I am the only one with a cell phone it's really not worth very much. The value of the network is in the number of people that are connected to it and that if I'm the only one I can't really communicate with anyone.

However if I somehow manage to get everyone to start using my communications network it becomes very effective and very valuable. But there is an interesting side effect, which is that the old informal mechanisms people use to communicate and to collaborate disappear, that they are destroyed by the introduction of technology. The technology actually changes the social fabric of how people communicate and coordinate. Mobile phones, there are many obvious examples. People used to make plans, they would say: "I'll meet you on this street corner at this time on this day and, you know, we'll do something" and now people say "I'll call you when I'm getting off work" or "I'll text you" and if you don't have a mobile phone you can't really participate in this type of organisation and you begin to find yourself kind of alone. Because if I now make a choice not to be a part of this cellular network, there is sort of an interesting thing where once again I am subject to the no network effect. The network that used to exist, the informal communications channels, has been destroyed.

So yes, I made a choice to have a mobile phone, but what kind of choice did I make? I think this is sort of an interesting phenomenon. What happens is a choice is introduced; it starts as a very simple choice: the choice of whether or not to have a mobile phone, a simple piece of technology. But slowly things happen to expand the scope of that choice until eventually it's so big as to encompass not just whether you have a mobile phone or not but whether you want to be a part of society. In some ways the choice to have a mobile phone today has become not necessarily just whether you have a piece of consumer electronics in your pocket but whether or not you are even a part of society, and that's a much bigger choice. Maybe not one that we should have to make, or at least maybe one that isn't really a choice at all."

END QUOTE

There's some irony here now that Moxie has teamed up with Facebook to work on WhatsApp.

tdkl• 10 years ago

There's some irony here now that Moxie has teamed up with Facebook to work on WhatsApp.

And Google with their Allo : https://whispersystems.org/blog/allo/

dingaling• 10 years ago

If you don't trust them why don't you just stop using them?

OK, so then your phone number is still being shared with Facebook through people who use WhatsApp and have you in their contact list. How do you opt out of that?

There are some Internet 'outrages' that are just sound and fury, but this one has merit. A company that gained access to one of people's most private networks, their contact list, on a guarantee of privacy that has been unilaterally revoked. People were gladly paying to maintain the service and the associated level of privacy.

Thankfully the ICO in the UK is 'outraged' enough to formally investigate:

https://ico.org.uk/about-the-ico/news-and-events/news-and-bl...

patrickaljord4• 10 years ago

on a guarantee of privacy that has been unilaterally revoked

The Whatsapp ToS also says that they can change the ToS anytime they want and however they want and people using their software knew this. This is the risk that exists with every single proprietary platform. If you don't own the code, eventually it is going to screw you, Stallman has been saying so for 40 years now and people still get surprised when it happens even though it eventually happens to every single proprietary platform. Don't want to get screwed over? Use open source platform where you control your data.

As for the ICO, they are the incompetents responsable for the cookie alert on every page simply because they don't understand how stateless network protocol work, no doubt they will do a great job "investigating" this case /s

tszming• 10 years ago

Why we don't sell ads (2012) https://blog.whatsapp.com/245/Why-we-dont-sell-ads?

nly• 10 years ago

What did we really expect? That they were going to support a 1 billion user app as a public good? The writing was on the wall when they dropped the 79 pence per year fee

AlexandrB2• 10 years ago

I think that it's a good reminder that all the sentiment in the world is meaningless in the face of changing ownership and/or business realities. See also Instapaper + Pinterest.

Edit - Also a reminder to founders: If you want your vision for the company to survive, don't sell it!

Sylos• 10 years ago

I did expect it, but I'd still rather pay with money.

Qantourisc• 10 years ago

I'd love to see come companies offer both. Question then of course: how can we trust them with the infrastructure in place ?

thr0waway1239• 10 years ago

The way you framed the question, it seems so obvious that they "had to find a way to monetize". But there were probably some inflection points. This is where the issue of the customer trusting the website/app comes in. Initially, WhatsApp was charging a very small fee ($1 a year?) and making it appear as if they were doing it to avoid selling customer data.

The following post has already been linked many times during the related comment threads, but I am posting it again because I bet most people never actually read the whole thing.

----------

Link: https://blog.whatsapp.com/245/Why-we-dont-sell-ads

Text:

When we sat down to start our own thing together three years ago we wanted to make something that wasn't just another ad clearinghouse. We wanted to spend our time building a service people wanted to use because it worked and saved them money and made their lives better in a small way. We knew that we could charge people directly if we could do all those things. We knew we could do what most people aim to do every day: avoid ads.

No one wakes up excited to see more advertising, no one goes to sleep thinking about the ads they'll see tomorrow. We know people go to sleep excited about who they chatted with that day (and disappointed about who they didn't). We want WhatsApp to be the product that keeps you awake... and that you reach for in the morning. No one jumps up from a nap and runs to see an advertisement.

Remember, when advertising is involved you the user are the product.

At WhatsApp, our engineers spend all their time fixing bugs, adding new features and ironing out all the little intricacies in our task of bringing rich, affordable, reliable messaging to every phone in the world. That's our product and that's our passion. Your data isn't even in the picture. We are simply not interested in any of it.

When people ask us why we charge for WhatsApp, we say "Have you considered the alternative?"

-----------

Notice the last line. And ask yourself if you were one of those people who actually believed these words when the blog post was published.

This is why we really need to be outraged. It is surprisingly easy to say the kind of words that con people and then take advantage of them over the long run. And then we make it worse by acting like it is no big deal. Acting like it is no big deal actually emboldens such companies. Now clearly FB lacks this moral compass right at the top (and yes, all my comments make this pretty obvious), but I am starting to wonder if the companies are getting away because there are absolutely no negative sanctions. Soon, this will just become the norm and the accepted practice. If LittleStartupCo pulls a similar bait and switch tomorrow, they will say "Yeah, but WhatsApp did the same thing, and there was a small commotion and people just quickly moved on"

Don't move on. Actually create a ruckus and cause some backlash. If the only problem that the company faces is a few nerds making a small ruckus on a nerd forum, then they will keep doing these things.

Instead, next time you see your friend who works at Facebook/Google/Microsoft/... talk about ethics in any context, mock them for participating in the discussion when they clearly don't have the spine to display the same ethics in their professional work. Just automatically discount their views/doubt their motives in every context, and I bet you will see the message will slowly start moving up to the top of the org.

Even better, stop hiring alumni of these organizations unless they make an open statement that they were sorry for their involvement in organizations which had no regard for privacy. Does it sound drastic? Then how does it feel to have supported the rise of WhatsApp in their days when they badly needed the support, only to see the bait and switch and the oh so casual - "sorry, but we are not really sorry, just FO losers"?

espadrine2• 10 years ago

I think the story blew out of proportion.

As far as I can tell, WhatsApp never said they would show ads in their app, and they never said they would sell ads.

On the contrary, they said that they would make it even harder for them to have any data to work with, as messages will be end-to-end encrypted, and so, undecipherable for them.

What they said would happen was telephone and metadata (ie, telephone contacts) cross-references with Facebook's data to improve Facebook's suggestions, which is a roundabout but logical non-automatic contact synchronization scheme.

Reading between the lines, what their blog post was meant to prepare the public for was the arrival of a bot API (as yet secret, and a pure speculation on my part). They want businesses both global and local to communicate with you:

we want to explore ways for you to communicate with businesses that matter to you too, while still giving you an experience without third-party banner ads and spam

WhatsApp's PR department did a poor job, in my opinion, by talking about Facebook being able to offer better ads, since naturally everyone assumes it means transmitting your telephone number to advertisers, which they awkwardly mention they would not do:

We won’t post or share your WhatsApp number with others, including on Facebook, and we still won't sell, share, or give your phone number to advertisers.

Adverblessly• 10 years ago

As far as I can tell, WhatsApp never said they would show ads in their app, and they never said they would sell ads.

From their update ( https://www.whatsapp.com/legal/#key-updates )

"New ways to use WhatsApp. We will explore ways for you and businesses to communicate with each other using WhatsApp, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates,

>and marketing.<<

For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made.

>Messages you may receive containing marketing could include an offer for something that might interest you.<<

We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make."

I interpret the highlighted parts to mean they intend to show ads in the application in some format. It could be ad overlays, it could be adbots sending messages and it could be ad notifications.

Edits: figuring out how to highlight text :X

mtgx• 10 years ago

So where is the FCC and its "20 year monitoring of Facebook's privacy policies" now?

Or was that just lip service to appease the public that Facebook is doing nothing wrong, because after all, it's being watched by the FCC?

https://www.ftc.gov/news-events/press-releases/2011/11/faceb...

By the way, even if what Facebook is doing now doesn't violate that settlement with the FCC, I'm 100% certain Whatsapp was already sharing phone contacts with Facebook many months before this policy change. So at least that should've violated the settlement. It's just that they didn't get caught doing it before any official noticed.

The reason I say I'm confident they were doing that is because I barely use Facebook at all on the PC, I never installed Facebook's app on my phone, and yet Facebook started suggesting me people I was talking to on Whatsapp to add as friends. And I've seen quite a few other people mention similar situations on the web as well.

Why is the FCC sleeping on the job?

brakmic• 10 years ago

It's all about Making the World a Better Place™ ;)

wcummings• 10 years ago

I'm done with WhatsApp

bad_user6• 10 years ago

The irony is that I started to use WhatsApp only 2-3 months ago after learning they are doing end to end encryption. Oh well, guess it's time to uninstall it.

whamlastxmas• 10 years ago

I made the move from Telegram to WhatsApp specifically because WhatsApp made end-to-end encryption the default. With Telegram you have to specify a conversation to be encrypted, and there's also controversy over the closed nature of the encryption used. I guess I'll try Signal this time? Don't know anything about it.

tao_oat• 10 years ago

Signal is solid, though a few privacy advocates criticize the dependence on Google Play Services on Android phones. I also get the impression that development has slowed, with the developers (Open Whisper Systems) focusing on implementing the Signal Protocol in other clients (but correct me if I'm wrong).

There's also the newly open-sourced Wire - it has the same dependence on Google, but it supports video calling and some might prefer their UI.

Joeboy• 10 years ago

Signal replaces your SMS app, which is good because it's perfectly seamless and there's no good reason not to use it, but bad because most conversations you have with it will be unencrypted because the other user doesn't have Signal installed. Unencrypted communications look pretty much the same as encrypted ones. The strategy is to eliminate inconvenience in order to increase takeup and challenge mass surveillance. But the tradeoff is that it's not such a great solution for an individual who really wants their comms to be secure.

madeofpalk• 10 years ago

Sidetone, but I find it a bit rich that The Independent is going all high and mighty about privacy and sharing data, when they have the most atrocious ad and tracking experience I've seen on a media site in a long time.

Ghostly found 40 trackers http://imgur.com/a/miilB, the ads are extremely obnoxious. There's literally ads on top of ads sliding down my screen, pushing the content around. https://gfycat.com/InsecureHealthyAurochs

Those in glass houses...

proactivesvcs• 10 years ago

Goodness gracious, I hadn't realised adverts had gotten that bad again. You'd think with the ever-increasing backlash against web site advertisement they'd balk at such behaviour on their web site.

bad_user6• 10 years ago

In the past I was against ad-blockers, thinking that websites need a business model to survive and that subscriptions can't work for everyone. But this has turned into a serious assault on privacy.

So nowadays I have uBlock Origin, Privacy Badger, the "Tracking Protection" in Firefox enabled by default and I'm seriously considering NoScript, too bad it wasn't available for Firefox Android last time I checked.

the_mitsuhiko• 10 years ago

As if the journalists agree with the ad trackers ;)

gorhill• 10 years ago

Ghostery will report what it knows, what is part of its database. If we measure using distinct 3rd-party servers, I counted 92 of them:

https://cloud.githubusercontent.com/assets/585534/18037421/6...

All this for a 6-paragraph article.

Edit: I should mention that when blocking all 3rd-party scripts and frames for that page, the article could be read just fine, with only one connection to a 3rd-party server, standard.co.uk (probably related to independent.co.uk).

CuriousCosmic• 10 years ago

I don't know what you are talking about I don't see any ads... Oh wait adblock.

Turns off adblock and hits refresh

Jesus christ nope not again never again.

Turns adblock back on

77yy77yy• 10 years ago

Whatsup was sharing info with Facebook months ago. I remember seeing a Watchapp contact as a friend recommendation on my Facebook profile. Other than that Whatsapp contact, we have nothing in common, no other way Facebook could have picked it up.

ihowlatthemoon• 10 years ago

If you've granted contacts permission to the Facebook app, it could've identified using the phone number.

goombastic2• 10 years ago

This has been my experience as well. In my case Ive never ever installed Facebook on my phone. It has to be whatsapp leaking/sharing the contacts list.

zbuf• 10 years ago

If I haven't agreed to the Facebook T&Cs (I don't have an account) how does this affect me? I am I linking my friends accounts with lots of private data based on who I'm communicating with?

In the UK, where I have to pay money for media messaging and international SMS, WhatsApp is great. It's ad policy was something of its appeal that allowed me to see past the lock-in to one vendor.

goombastic2• 10 years ago

Facebook swiped whatsapp data a year or two ago. I've never ever installed FB on my mobile and yet it suggests whatsapp contacts as friends. It's just such a brazen move that everyone assumes it is legal.

jsn117• 10 years ago

what do you think all those billions were for?

what_ever• 10 years ago

Not saying that's not possible but it's a two way connection. May be your connections installed Facebook on their phone and FB contact permission and they got your name from there. Your phone number didn't come into picture.

bikamonki3• 10 years ago

It's too late! Have you seen another search engine make a dent in Google's market share? How about another OS challenging Windows on a PC? Another social network?

It is rather obvious that: if the main purpose of a business is to grow revenue/market share, if successful, it will eventually grow to close to 100% market share.

This situation, commonly known as a monopoly, cannot be reversed by free market competition and government needs to step in, like the US government did by splitting the telcos.

I can only guess (I am no expert) the challenge here is that government faces a legal void since these services are free as in no money was paid to use them. Owners of these services are on the ad business and there is plenty of competition there.

Government has no interest in protecting our privacy either, on the contrary, they want in!

We're left with two options: be a hermit and stop using FB and Whatsapp, or hack the system: install ad blockers + develop unofficial APIs to interact with these services on your own terms.

stephenr3• 10 years ago

It is rather obvious that: if the main purpose of a business is to grow revenue/market share, if successful, it will eventually grow to close to 100% market share.

The main purpose of a business is to generate profit, not just revenue.

Apple is pretty clear evidence that you don't need a massive market share to be highly profitable.

be a hermit and stop using FB and WhatsApp

Is that seriously how you see this? How exactly do you think people lived 10+ years ago, before either of those things existed?

I haven't had a Facebook account for many years and I've never had a WhatsApp account. Does that make me a hermit? Should I inform my wife and son? Will my friends already be aware of my hermit status, or will you inform them for me, because obviously without Facebook or WhatsApp I have no possible way to communicate with them.

themartorana3• 10 years ago

Your anecdotal experience does not change the reality of the audience that uses social networking and messaging and the dominant players in those markets. If you decided you wanted to join in your choices would be limited, and these two services dominate their respective markets.

bikamonki3• 10 years ago

C'mon don't be so literal. Hermit as in isolated from a social interactive context. For instance, take this personal example: I like trail running. Nowadays, the ONLY way to find out when a cool race is happening is through Facebook. See, companies don't mind losing a few of us hermits that decide to stay off social networks and so they devote a great deal of its resources to communicate (and build brand) on these walled gardens. Heck! I even know new companies that don't even bother making a website anymore, the FB page is enough. Whatsapp is even worse since in my country it has become the de facto means of digital communication. I have friends, family, work and shared interest groups. Trust me, from personal experience, where I live. if you do not have FB or Whatsapp, you are out of the social interaction, a sort of hermit.

bad_user6• 10 years ago

Have you seen another search engine make a dent in Google's market share?

Google has been doing a good job in maintaining the technical superiority of their search engine and haven't provided a serious incentive for people to switch, even though they came close with their whole Google+ clusterfuck.

That said, Bing and DuckDuckGo did make a dent in Google's market share, it's not much, but it's significant enough that they'll still exist for some time. The problem of Bing and DuckDuckGo is that they are optimized for the US market, not for the international one. As I kept telling people, the search results of Bing and DuckDuckGo in Europe are horrible.

But Google can lose against local search engines. Baidu is the primary search engine in China, not Google. Yandex is the primary search engine in Russia, not Google.

How about another OS challenging Windows on a PC?

OS X hasn't won a majority, but it won the market that mattered - that of professionals and software developers. At this point, for most users, Windows is nothing more than a shell for your browser, or for games distributed by Steam or through PirateBay. If it weren't for Microsoft Office & Exchange keeping it alive in enterprises, it would have been long gone.

Even so, both OS X and Windows are going to be cannibalized by Android and iOS. It's going to be a sad day for those of us that were born in an era when computing wasn't locked down in walled gardens, but make no mistake as it happens. Chrome OS has been quite successful and Google is merging it with Android. Microsoft themselves have seen the writing on the wall, hence their desperate attempts to inflate the Windows 10 numbers and make it seem a success.

This situation, commonly known as a monopoly, cannot be reversed by free market competition

You're wrong, free market competition works, but not in the way you think it does. You can't beat big companies at their own game, since they have huge resources that you don't, but you can invent technologies that make old monopolies irrelevant. Read the "Innovator's dilemma", it happens all the time.

enraged_camel• 10 years ago

>That said, Bing and DuckDuckGo did make a dent in Google's market share, it's not much, but it's significant enough that they'll still exist for some time.

DuckDuckGo still doesn't appear as more than a blip on most market share charts.

As for Bing, the only reason it made a dent on Google is because Microsoft leveraged its own monopoly position on Windows to default searches to Bing. After that, it just had to be "good enough", which it is.

krick• 10 years ago

Have you seen another search engine make a dent in Google's market share? How about another OS challenging Windows on a PC? Another social network?

That might be true, but I'm just fine using ddg as my search engine and Linux as my OS. Social network is a bit more tricky: it's social and, well, a network. Even so, however it is only logical that something like this happens to WhatsApp, and I well understood this since the very beginning, I used WhatsApp only because it's painless, so why not? I don't really need it. So now I'm dropping out with a clear heart and if somebody will ask, why I'm not available anymore, I'll encourage them to install some other messenger. Telegram, perhaps. It won't be really bothersome, as most of us are using several messaging apps anyway. I believe somebody will do this as well.

So, even though WhatsApp was an undeniable success, I don't really see it as something stable. As a monopoly.

patrickaljord4• 10 years ago

This situation, commonly known as a monopoly, cannot be reversed by free market

Actually, it can. Android and iOS are killing Windows as mobile is taking over the world and is now the #1 computer people use. Chrome dominates IE and MacOS is devs preferred OS when it used to be Windows. I think the free market is doing its job here. As for Google, they are still doing an amazing job with Search, if they start slacking and stop innovating, then this will create incentives for competition not to mention Apple who is trying to remove Google from the Search experience altogether. Same thing for Facebook.

The only real monopolies are the one maintained by the use of force by governments where competition can not flourish simply because the government makes it illegal to do so (taxi vs uber, hotels vs airbnb etc). Apple, Microsoft, Google and Facebook don't force you to use their services at gun point, which is why people are free to leave when better alternatives come, and they always do. Unless they make use of government force to prevent competitors from doing so (taxis vs uber etc).

Have to give to the government for doing an amazing job at making people believe they are defending you from monopolies when they are in reality monopolies biggest backers.

wonder_er• 10 years ago

Parent said:

This situation, commonly known as a monopoly, cannot be reversed by free market

You said:

The only real monopolies are the one maintained by the use of force by governments where competition can not flourish simply because the government makes it illegal to do so

100% agree.

Ironic that the OP is saying that "this situation cannot be reversed by free market" when it seems that the most obvious business opportunity visible here is a privacy-conscious messaging service.

No one is making the parent use whatsapp/FB, and there are many competing services. Some free, some not. Sort of stunning lack of imagination.

jlarocco• 10 years ago

It's too late! Have you seen another search engine make a dent in Google's market share? How about another OS challenging Windows on a PC? Another social network?

I don't see what your point is with regards to search engines and operating systems. There are a ton of search engines (Bing, DDG, Gigablast, ...) and a ton of operating systems (Linux, OSX, FreeBSD, DragonFly BSD, etc). You're complaining that Microsoft and Google are dominating their markets and being abusive, but also complaining the alternatives aren't dominating the market and being abusive?

And in the grand scheme of things, social networking sites are not very important. There's a million other ways to communicate with people that don't involve Facebook, so use one of them.

jgalt212• 10 years ago

It's definitely not too late to switch away from WhatsApp. These chat apps seems to have relatively short lifetimes. ICQ, AOL IM, and Yahoo IM (at one time or another these were all dominant).

Of course, whoever comes next to dominate chat may or may not have more customer friendly privacy/data sharing than FB/WhatsApp.

shmel• 10 years ago

I don't get why everybody is pissed off. Did anybody really believe FB bought that company as a sort of charity? Surely they are interested in the exploitation of users metadata.

If you don't like it, use _anything_ else. You can even use damn SMS, I guess in 2016 they are unlimited everywhere in the world.

desas• 10 years ago

MMS aren't in the UK, big use case of what's app is sharing images/s short videos privately.

bikamonki3• 10 years ago

Relevant to this subject: https://www.ft.com/content/50bb4830-6a4c-11e6-ae5b-a7cc5dd5a...

FabHK• 10 years ago

Could everyone just please install Signal and Wire, for open-source, end-to-end encrypted communication?

Freak_NL3• 10 years ago

Does Signal still require your mobile number as mandatory identifier? If privacy is what matters that is a deal breaker.

Last I looked it couldn't be used with third party clients either, and any desktop client requires tethering to an Android or IOS smartphone.

Wire looks a bit more sensible, but still works exclusively on their servers.

edent• 10 years ago

Yes and Yes. Signal also doesn't support encrypted backup, so if you change devices you have to export to plaintext.

themartorana3• 10 years ago

I want to. But it took enough time to get the entire family using WhatsApp. We have so much history in those groups and conversations. I'd very much like to be able to change over (and when ads start creeping in, probably will just bite the bullet) but I really hoped it wouldn't come to this.

Oh well.

Edit: we started using WhatsApp many years ago before the FB purchase, when not only did iMessage suck for groups - oh wait, it still does - and text messaging was expensive, but we needed something stable and cross-platform. WhatsApp delivered on all of that, where iMessage was decidedly iOS only, BBM kept reaching its hand out of the grave but not for long, and Google offerings were impossible for 75 year old relatives to understand. I still like WhatsApp, and the server tech is tops. Too bad it's going this way.

cJ0th• 10 years ago

Got a wire account a few days ago. While my experience on linux was alright a friend of mine went through a lot of trouble.

After the activation he couldn't log in using the browser. It said "no connection" even though that wasn't true. He then installed the Windows desktop app which forced him to upload a photo, which he actually didn't wanted to. Apparently there was a button to skip this step but it didn't work.

After some time we were finally chatting for a while. While we both enjoyed the fact that it is secure, open-source and has some great features (like the yt video integration) he found the desktop client "confusing" (don't really know what exactly he meant by that tbh).

At this point we were unsure whether or not we wanted to continue using wire in the future. But then his desktop application crashed and he couldn't start it anymore. He tried the web app again but it still wouldn't work.

Long story short: Chances are we are not going to use wire again in the future. And this is really unfortunate as I'd prefer to use it! The problem is: convincing people to try it is hard enough. If then their first experience isn't super smooth they a.) won't use it and b.) are probably less open to try a different messenger in the future.

And now what? We can't resort to Signal as I still prefer using a dumb phone. And then there is Telegram but I don't trust their security measures. What's more, I really don't see the necessity to tell a messenger my phone number.

unicornporn• 10 years ago

If I delete my account now, will my (meta)data still be shared with the big F?

giancarlostoro• 10 years ago

They make profiles for people even if they don't have them. Your data will survive in some form.

technofiend• 10 years ago

If Facebook wasn't famous for keeping all data they collect I would just swap my phone number for another, like a throw away VoIP line. Retroactive declarations like this should be illegal.

ktamiola• 10 years ago

I couldn't agree more!

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