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justinlink

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I had a bootstrapped B2B company that was stuck in a similar situation, lot of transactional SMS. We initially used (started over a decade ago now) SMS gateways like number@txt.att.net before we had a mobile app. These worked great for a while, but in the last few years they have become very unreliable.

So we started really driving people to push notifications, but users liked the text messages. Especially if they believe your messages are important. As the gateways become more unreliable, users became frustrated and weren't interested in switching over to push notifications.

I did all the research you did, and while we were profitable taking on SMS was going to become a major cost. I couldn't do it. So we took these steps:

1. Immediately stopped providing SMS gateway texts to all new customers. This stopped the expectation that text messages were included. These customers were told we only had push notifications.

2. We went with Twilio and with our decade of data we had a good idea how many text messages per customer. We begin offering a new package that included text messages. We really didn't mark up the price at all, we just covered costs.

When a customer would complain about only have push notification option, we sold them the text message package. When the SMS gateways were unreliable for a customer, we sold them the text message package.

The product is still sold like this today.

To answer some of the questions posed to this comment, I really think the problem is many school districts do not have enough buses and drivers to transport their entire student body at the same time.

By having secondary start first, you require 50% less buses.

If we were to switch secondary goes second and primary age students go first, your primary age children would leave for school around 7am and arrive home at 3pm. Most parents are not home at 3pm and this causes a large problem for families. In some instances, the older children who are in secondary schools -- watch the younger children until parents get home.

Not OP, but OP may have meant:

Sometimes older siblings contribute to childcare. A 9th grader that is home at 3pm, can watch a 4th grader that is home at 4pm until parents arrive home at 5pm.

This is kind of misleading. Are gasoline vehicles more fire-prone? Sure, I believe that's true if you account for all types of vehicle fires.

If your car is parked in your garage, what is more fire-prone? Your turned off gasoline vehicle, or your plugged in EV? That's where some of this concern is coming from. Is it a freak occurrence? Probably!

They need to address that issue head on, explain how rare it is or why it happens etc, rather than just claiming EVs are less fire prone then gasoline vehicles.

If you tell me tornados cause more destruction and death each year than earthquakes, does that mean we should just accept that we're lucky to have had an earthquake instead of a tornado?

As a developer on a very small team for many years now for a B2B product, I've spent years now filling feature requests, adding new features, and enhancing the product. The users seem to be getting more demanding and less thankful/polite.

One of my least favorite days are when we announce new features. Nobody takes a minute to say thank you, instead they want to submit new requests or demand updates on something previously submitted.

I also think, users do not understand the complexities involved. They see software every where that does so much these days for little to no cost and they just demand and think it can be done in a minute.

Sure we get paid well, and it's not a physically demanding field. But it is a mentally demanding job. We are often under appreciated. And then the users blame you for everything. It just gets to you after a while and becomes a self fulfilling prophecy of the angry old developer.

I love my job, I love making software that solves real world problems. I just don't appreciate users telling me how my life's work is worthless because it doesn't have this one feature only that person seems to need and I should be able to add it in a minute if I was good at my job.

Sorry for the rant.

No. I'm in the northern. I'm giving time ranges as examples of when it will get dark without DST. Yes, it only benefits me March -> Nov.

What about schools? What about retail business hours? What time do restaurants open and close? Does each of those change every month?

It's much easier to change our clocks twice a year.

They thrived without clocks at all. They worked where they lived. They didn't start work at 9 and end at 5. We're in much different circumstances.

We absolutely need Daylight Savings Time, you can argue about Standard Time not being necessary.

Without DST, in my hometown, it will get dark at 6pm every day from Sept 23rd to March 4th. That's depressing for the 9-5ers with commutes.

I wouldn't see the sun past 7pm outside of May 1st -> August 16th.

If we're getting rid of DST, we need to switch the working day from 9-5 to 8-4 or 7-3.

This happened to me about an hour ago. Suddenly my machine started restarting. No notice. No ability to stop it. Anything running was forced closed.

I had no idea software was updating in the background. No notice provided that anything was updated upon restart. Only after digging through the event log did I find out what happened.

Highly recommend you uninstall "Intel Computing Improvement Program"

For the first few years of my product, I was in the same situation of being the solo-developer offering phone support. There were a few huge benefits, some mentioned in the article and a few downsides. Some highlights:

When talking a user through a set of actions, hearing them stumble or fail to understand the UI is quite the humbling experience. You literally pay for it with your time as you listen to them struggle.

Feature requests over the phone allowed the user to fully explain the need and helped me understand why that feature was important. The majority of the time a compromise could be struck between us where I could fulfill the feature request meeting my technical and time requirements while solving the problem for them. You can’t do that with emailed forms.

A major downside is I would often get sidetracked to solve trivial problems for frequent callers who I had developed a working relationship with from frequent calls. The squeaky wheel gets the oil problem. While some of these enhancements probably added great value to the product, it was more difficult to pull off the big projects. Maintenance in particular suffered.

In the times of a major problem like an outage or error, I did feel some frustration in those rare times. It was critical to answer the barrage of phone calls, to let them know we were aware and working on the situation. But as the only one who could fix a situation, being stuck on the phone in a repetitive loop delayed things. I just wanted to fix the issue, where each caller wanted to explain it.

It was a valuable experience for me, but I am generally happier to no longer have a phone on my desk.

If it does turn out to be a lab leak, the simpleton answer would be to just blame China and that would be extremely dangerous. They are not alone in the world of virus studies and lab leaks.

As for what difference would it make, I would hope in a rational world, it would change the culture that allows these lab leaks to happen throughout the world. We need to take this more seriously and better question the purpose of some of these studies and allow rigorous international monitoring.

If we can accept a combined human guilt and take steps to never allow it to happen again, we might be able to eliminate lab leaks.

Unfortunately, the world will probably just blame China and there will be fallout.

I'm no expert at all, but I think one of the major differences between SARS-Cov-1 and SARS-Cov-2 origin was within months animals were identified as the carrier of SARS-Cov-1, specifically in May 2003 bats and masked palm civets.

To date, I'm not sure we've found bats with SARS-Cov-2, or even know what secondary host animal made the jump to humans. Obviously China (and the whole world) would be highly motivated to find these sources, and it's been over 15 months.

Not very likely to happen. Would take a lot of votes where they would be in the minority to go there way.

Borders between states do change on small scales. Since the 1940's:

1950: Kansas and Missouri exchanged land along the Missouri River due to flooding in 1944.

1961: 20 acres of land was transferred from Minnesota to North Dakota

1977: Texas and Mexico exchanged some parcels of land.

1998: Supreme Court gave part of Ellis Island to New Jersey

2017: North Carolina and South Carolina moved about 19 homes across state lines.

Honestly the formation of West Virginia comes to mind as a similar situation where they had political disputes, had a bill of secession, and just generally felt they were not represented and outnumbered by the government to the east of the Appalachian mountains. They weren't able to succeed until the Civil War broke out and they stayed with the Union.

For the tiny amount of revenue this product likely generates for Target, and that the relationship with the manufacturer is probably of little concern to them makes a lot of sense.

Factoring in theft, safety issues, and associate time spent they have to be selling this product at a significant loss.

Yep -- I thank those who fought that battle back in 2017-2019, as by time we got around to it, it was nothing. I bet we spent more time talking about if we should do it, when, and messaging than our support team has dealt with customers trying to use IE11.

It still comes up, we had a question this week from an IE11 user, and they just let them know to use another browser and they always do.

There is no fight left in the IE11 user base.

I work on a B2B app with a lot of local govt users. We dropped support officially for IE11 last summer and I was surprised by the little to no pushback.

Our stance was if you needed to use IE11 for a legacy application, that's fine -- but our application required something besides IE and you're not limited to only one browser on your computer.

Any stances by IT that they haven't had a chance to authorize another browser or prove that another browser was secure compared to IE11 is an absolute joke at this point. Any IT department that is telling users to use IE11 for security reasons is questionable imho.

I find it interesting the author didn't mention field hockey. My daughter is a goalkeeper for her youth club. The goalkeepers wear very similar pads, and face shots at similar speeds with the same safety concerns. (I wouldn't want to be hit with a puck or a field hockey ball).

The cage is much larger in field hockey: https://i2.wp.com/hockeyanswered.com/wp-content/uploads/2019...

The save percentages are about 70% vs the 90%+ in ice hockey, but the game scores tend to be similar to ice hockey.

If the goalkeeper is getting bigger because of the gear, even adding a few more inches onto the net to maintain the desired scoring percentage makes sense at least at the professional level.

What makes them incorrect? Because they do not match solar time? If you wanted to make them correct, you'd need to do away with time zones entirely and go back to each local area having their own time.

Sunrise today in Knoxville TN was at 6:53. 180 miles to the west, in Nashville, TN it was at 6:03.

We can make time whatever we want it to be, let's make it where it has the most benefit to the population, and the research has shown that is daylight savings time.

now they've upgraded from incident to outage and impact for all services.

We're continuing to investigate connection issues for customers, and have upgraded the incident on our side to reflect an outage in service. All hands are on deck on our end to further investigate. We'll be back in a half hour to keep you posted.