dcancel

We just published an article on how Segment doubled their sales using Drift. Here's all the details on how it works: https://blog.drift.com/segment-case-study/

Thanks David.

You're right it's Drift. I'm the CEO. Love working with Segment, Mixpanel, Clearbit and other great companies to deliver a personalized experience on their sites like in this example.

It's Drift (www.drift.com). I'm the CEO. We work closely with Segment and others including Clearbit to personalize the experience.

Hey all,

I wrote this post last night after being asked by a few startup friends about the topic.

Any great books you think I should add to the list?

David

Indeed. He's amazing!

The gist of the article is that I try to grow product managers internally vs hiring experienced PMs. Just like in the case of Matt the PM on our homepage.

CEO of Drift here.

Not a promotional piece just sharing what I have learned building multiple companies and product teams.

Wow. Thanks for doing this. The team is honored that you would redesign the app.

David CEO @ Driftt.com

Fair. I'm sure I'm a wanker at times just like everyone else. Our team is amazing, super friendly and love working together which is the real thing I care about.

Good question, avoiding bias of any sort when looking at results is always a problem.

The cup story is actually a bit different than in the article. I don't bring in a cup, it is the interviewee's own cup or bottle of water. So what I observed over time that some people never felt like it was their responsibility to clean up after themselves, a question of simple manners more than a trick/test I am putting them through.

This has to be the worst product launch ever.

What happens to the index of personal data they created when I gave them access to all my PII? I can go in and manually deauth Greplin from all my accounts (PAIN IN THE ASS) but that doesn't delete whatever data they stored on their end.

Crazy to me as a loyal Greplin user that they would pivot from being a personal data search engine to a Calendar app overnight with no heads-up to their users.

I gave Greplin access to all of my personal data-email, calendar, dropbox, etc, etc. What happened to all my PII now?

The new website no longer lets me access my account. It just says "get notified when the new web app launches". WTF?

I should have trademarked "tracking the trackers" when I created Ghostery. ;-)

Thanks for the comment! We owe you a t-shirt. Let us know where to send it to and what size you are.

Performable (http://www.performable.com/) a unified view of your customers & fans.

I love the critical feedback!

Would love some on how we can make the button generator better.

If there is I haven't found it yet. Thanks for checking out my post.

Sorry not sure what you mean.

Do you mean explain what a line, bar & pie chart are good for?

Thanks for the kind words and for giving Performable a try. Let me know if I can be helpful.

;dc

Hi,

Those 3 chart types are the only data visualizations I recommend using. I should have left out the pie chart, since I don't use those.

I wasted many years of my life at Compete obsessed about "data visualizations" only to learn that no one except me and my statistical team cared about them. Please don't waste as much time as I did playing with exotic visualizations.

;dc

We are at Performable. We're located in the Boston area and open to telecommuters for the right person.

More details here: http://www.startuply.com/Jobs/Software_Developer_1984_1.aspx

You are absolutely right. You cannot expect to be able to replicate someone else results. Results are very dependent to your business and context.

We at ABTests.com are simply trying to get more people to incorporate A/B Testing into their development process.

Thanks for the feedback, we appreciate it.

Appreciate the feedback. Would love to make our site better, any suggestions would be very much appreciated.

What are the primary flaws you're seeing?

I think it was because the video helped the user understand the product better. All about education.

Not sure what this means. I am the author of Ghostery.

Can you explain what you mean?

The same here, I'm a fan of your company and work.

You're making inferences based on no data, while at the same time trolling on this thread and claiming some higher moral purpose.

These are false, AKA "Fact-Free" and based on nothing but you're own world view: 1. That this is some publicity stunt I dreamed up. 2. That my aim to "profit" from this somehow. That is laughable/delusional. The product is free and I donate my time and money to it for my own gratification, 3. That I'm looking to HackerNews as a source of "personal credibility".

I don't care that you have, at the very least an implicit, financial relationship with 37 Signals. I do ask that you be explicit and transparent about that #credibility

Sell what product? There is nothing to sell. Its 100% free.

Thought that might be the case but couldn't find it on any other "Deck" ad sites.

Interesting

1. You should have stated that you have a conflict of interest (37 Signals Partner) like I did mine (author of Ghostery).

2. The fact that Media6 Degrees, a behavorial targeter is on their site is binary. Look at the source, it's there, pretty simple. That is a fact and not a rumor or a guess.

3. 37 Signals has the best possible platform to state their case, their blog.

4. This is the reason I created Ghostery, transparency and user education. Every tracker it identifies has a page explaining what it purports it does, who owns it and contact info for that company. After reading all that, you the end-user, can selectively block trackers.

5. The belief that an average user should track down what trackers are on every site they visit and then contact each one of those sites for their side of the story before saying or doing anything on their end is flawed IMO. That should fall at least equally on the publisher to disclose.

Funny. Conflict of interest?

I realize FreshBooks, your company, is a 37 Signals partner but that's ok with me. I still believe you can be impartial, hope you share the same faith in me for my free "product".

I find full disclosure is best.