OpenAI – vulnerability responsible disclosure

https://requilence.any.org/open-ai-vulnerability-responsible-disclosure

by requilence • 1 year ago

221 82 1 year ago

requilence.any.org

requilence9• 1 year ago

Reported a flaw to OpenAI that lets users peek at others' chat responses. Got an auto-reply on May 29th, radio silence since. Issue remains unpatched :( Avoided their bug bounty due to permanent NDAs preventing disclosure even after fixes. Following standard 45-day disclosure window—users should avoid sharing sensitive data until this is resolved.

fcpguru• 1 year ago

well done, sounds very reasonable and following the rules.

requilence9• 1 year ago

Appreciate it. Just trying to do the right thing by both OpenAI and users here.

poniko• 1 year ago

The NDA part feels really murky.

tptacek10• 1 year ago

It's pretty standard for bounty programs. If you don't like it, which is reasonable, do what this researcher did and just post independently.

jonrouach2• 1 year ago

you're sure it's not their "feature" that calling the api with empty string returns random hallucinations?

https://jarbon.medium.com/gpt-prompt-bug-94322a96c574

requilence9• 1 year ago

No, definitely not the empty string hallucination bug. These are clearly real user conversations. They start like proper replies to requests, sometimes reference the original question, and appear in different languages.

maxlin• 1 year ago

Permanent NDA's? Oof. It's like their plan is to just try to force the lid down till they reach ASI or something lol

tptacek10• 1 year ago

Again: NDAs are bog standard bounty terms.

9999000009992• 1 year ago

Users should always avoid sharing sensitive data.

A lot of AI products straight up have plan text logs available for everyone at the company to view.

ameliaquining2• 1 year ago

Which ones? Do you just mean tiny startups and side projects and the like or is this a problem that major model providers have?

pyman4• 1 year ago

It's not just about sensitive data like passwords, contracts, or IP. It's also about the personal conversations people have with ChatGPT. Some are depressed, some are dealing with bullying, others are trying to figure out how to come out to their parents. For them, this isn't just sensitive, it's life-changing if it gets leaked. It's like Meta leaking their WhatsApp messages.

I really hope they fix this bug and start taking security more seriously. Trust is everything.

com2kid• 1 year ago

I see other users conversations on my Gemini dashboard, not sure who to even complain to.

Software quality is... Minimal now days.

novia• 1 year ago

https://archive.is/mYehH

JyB5• 1 year ago

I believe it is extremely important to disclose that the ‘responses leaks’ you obtained did not originate from LLM models themselves, but rather through other insecure systems / in a more conventional manner.

Just to avoid yet another case of hallucinations outputs getting misinterpreted.

requilence9• 1 year ago

Right, thank you for the suggestion. Just added a paragraph to the original blog post.

tabletcorry• 1 year ago

Your added paragraph appears to suggest the opposite, that this was an LLM response. Was the "leaked data" a response from an LLM directly?

pyman4• 1 year ago

A single misconfiguration can leak thousands of sensitive conversations in seconds. Treating privacy as an afterthought is untenable when the blast radius is this large.

Massive security bug, well spotted. It's like Bank of America showing other people my transactions, or Meta leaking my WhatsApp messages.

This raises some serious questions about security.

jofzar• 1 year ago

I'm curious which mailbox they sent to, trying to find a mailbox is surprisingly hard even with my Google searching.

requilence9• 1 year ago

they have security.txt file on their domain and mentioned it in some other place

blibble• 1 year ago

good to see more and more hackers refusing to use corporate bug bounty platforms with onerous terms

I certainly wouldn't sign an indefinite NDA for a chance to win:

Average payout: $836.36

openai should be grateful, after all, they want all information to be free

rglover• 1 year ago

Thank you for sharing and reporting this.

thorum• 1 year ago

The leaked responses show clear signs of being real conversations: they start with contextually appropriate replies, sometimes reference the original user question, appear in various languages, and maintain coherent conversational flow. This pattern is inconsistent with random model hallucinations but matches exactly what you'd expect from misdirected user sessions.

A model like GPT-4o can hallucinated responses that are indistinguishable from real user interactions. This is easy to confirm for yourself: just ask it to make one up.

I’m certainly willing to believe OpenAI leaks real user messages, but this is not proof of that claim.

robertclaus• 1 year ago

Ya, hard to know how to react without more information.

requilence9• 1 year ago

In one of the responses, it provided the financial analysis of a not well-known company with a non-Latin name located in a small country. I found this company; it is real and numbers in the response are real. When I asked my ChatGPT to provide a financial report for this company without using web tools, it responded: `Unfortunately, I don’t have specific financial statements for “xxx” for 2021 and 2022 in my training data, and since you’ve asked not to use web search, I can’t pull them live.`.

krainboltgreene• 1 year ago

I’m struggling to understand why you are so adamant that this is proof.

Xx_crazy420_xX• 1 year ago

Did you try to ask it to provide data of the company, by explicitly invoking hallucination in the model?

Right now there is no real proof, untill you confirm that the data it provided cannot be hallucinated (which could be not feisable).

Also, acknowledging the response fron OpenAI staff dismissing it, would you mind sharing PoC?

astrange• 1 year ago

GPT-4o's writing style is so specific that I find it hard to believe it could fake a user query.

You can spot anyone using AI writing a mile away. It stopped saying "delve" but started saying stuff like "It's not X–it's Y" and "check out the vibes (string of wacky emoji)" constantly.

wavemode• 1 year ago

LLMs are trained and fine-tuned on real conversations, so resembling a real conversation doesn't really rule out hallucination.

If the story in OP about getting a company's private financial data is true (i.e. the numbers are correct and nonpublic) that could be a smoking gun.

Either way it's a bad look for OpenAI to have not responded to this. Even if the resolution turns out to be that these are just hallucinations, it should've been investigated and responded to by now if OpenAI actually care about security.

robswc2• 1 year ago

Reminds me of a time I found a serious issue with mailgun. Messaged them, no reply. Had to spam their twitter to get a response. Basically you could have stolen tons of API keys from users without their knowledge and mailgun never disclosed it.

I could have actually gone to their office in person if I wanted to be pedantic but it actually seemed like a pretty weird office space lol.

tptacek10• 1 year ago

I don't think disclosure of reported security issues is really a norm, unless the firm finds evidence the bug was exploited (by someone other than the reporter). It's a good thing to do, but I think the majority of stuff that gets reported everywhere is never disclosed --- with the major and obvious exception of consumer or commercial software that needs to be updated "on prem".

robswc2• 1 year ago

Makes sense.

The problem I have with it is that there's no way they could have determined if an API key was stolen or not, even to this day.

Basically, their docs (which seemed auto-generated) pointed to a domain they did not own (verified this). So if you ran any API examples you sent your keys to a 3rd party. I know because I did this. There's no way to know that the domain in the docs is simply wrong.

I tried explaining this to the support people, that I needed to talk with a software engineer but they kept stonewalling. I think it was fixed after 24 hours or so.

ajdude• 1 year ago

    > I am issuing this limited, non‑technical disclosure:
    > No exploit code, proof‑of‑concept, or reproduction steps are included here.

Then why bother? I feel a bit cynical here, but if the goal is to get this fixed, they're not going to care unless it becomes a zero day and is given to the masses, otherwise it's going to quietly be exploitable by the few unsavory groups who know of it and will never be patched. Isn't the whole point of responsible disclosures to give them a time clock to get this situated before actual publication? Forgive me if I'm wrong, I haven't been in that field in a long time.

tptacek10• 1 year ago

This is the security equivalent of getting Google support by getting something to the top of HN. The real audience for this post is OpenAI, not you.

lyu07282• 1 year ago

It adds some pressure, we know now what the bug is about so we can guess which endpoints to poke at, then it's only a matter of time before it leaks. It would be unethical for the researcher to just publish it.

Eduard2• 1 year ago

POC?

Eduard2• 1 year ago

PGP Key: 1234 5678 9ABC DEF0 1234 5678 9ABC DEF0 1234 5678

For real? At least doesn't match the one on https://keybase.io/requilence

winstonhowes2• 1 year ago

Hi all, I work on security at OpenAI. We have looked into this report and the model response does not contain outputs from any other users nor does it reflect a security vulnerability, compromise, or exploit.

The original report was that submitting a message close to (but not quite) 1500 seconds to the audio transcription API would result in weird, unrelated, off-topic responses that look like they might be replies to someone else’s query. This is not what’s happening. Our API has a bug where if the tokenization of the audio (which is not strictly correlated with the audio length) exceeds a limit, the entire input is truncated, and the model effectively receives a blank query. We’re working with our API team to get this fixed and to produce more useful error messages.

When the model receives an empty query, it generates a response by selecting one random token, then another (which is influenced by the first token), and another, and so on until it has completed a reply. It might seem odd that the responses are coherent, but this is a feature of how all LLM's work - each token that comes before influences the probability for the next token, and so the model generates a response containing words, phrases, code, etc. in a way that appears humanlike but in fact is solely a creation of the model. It’s just that in this case, the output started in a random (but likely) place and the responses were generated without any input. Our text models display the same behavior if you send an empty query, or you can try it yourself by directly sampling an open source model without any inputs.

We took a while to respond to this. Our goal is to provide a reasonable response to reports. If you have found a security vulnerability, we encourage you to report it via our bug bounty program: https://bugcrowd.com/engagements/openai.

diggan• 1 year ago

If you have found a security vulnerability, we encourage you to report it via our bug bounty program

It seems like reporting bugs/issues via that program forces you to sign a permanent NDA preventing disclosures after the reported issue been fixed. I'm guessing the author of this disclosure isn't the only one that avoided it because of the NDA. Is that potentially something you can reconsider? Otherwise you'll probably continue to see people disclosing these things publicly and as a OpenAI user it sounds like a troublesome approach.

ragona• 1 year ago

(Note; I also work for OpenAI Security — though I’ve not worked on our bounty program for some time. These just my thoughts and experiences.)

I believe the author was referring to the standard BugCrowd terms, which as far as I know are themselves fairly common across the various platforms. In my experience we are happy for researchers to publish their work within the normal guidelines you’d expect from a bounty program — it’s something I’ve worked with researchers on without incident.

requilence9• 1 year ago

Thank you, I made an update to the original post with your explanation, and because you stated that the output was a pure hallucination, I also attached one of them.

OpenAI – vulnerability responsible disclosure

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