Linode is down again

http://status.linode.com

by raychancc • 16 years ago

30 35 16 years ago

status.linode.com

raychancc• 16 years ago

This is really annoying... Down 2 times in 3 days!

mike-cardwell2• 16 years ago

Have they broken your SLA?

aberkowitz2• 16 years ago

Linode has a 99.99% uptime guarantee, which amounts to 43 minutes and 12 seconds offline in a 30 day month. While I don't have a Linode in Freemont, their status page appears to indicate, at minimum, 1 hour of downtime. As repayment for the inconvenience, users get the lost time added to their balance.

bobzimuta2• 16 years ago

They were down for us nearly 6 hours Saturday night, 1 hour this morning. They broke their SLA by a mile. Moving to EC2 asap.

jread• 16 years ago

From status page: Initial indications are pointing towards another power outage. We are now working on bringing Linodes up as soon as possible. We will continue to post updates as we have more information.

http://status.linode.com

megamark16• 16 years ago

And as luck would have it this happened right after one of my biggest clients sent out a bunch of holiday coupon codes to all of their customers. Do. Not. Want.

tlack• 16 years ago

And to think how much time I spent last month recommending these guys, especially the Facebook-friendly Fremont data center. Awkkkk-ward.

foljs2• 16 years ago

Why? Because there are other services with no downtime?

Even Amazon and Rackspace go down...

Even Google has had outages...

jrnkntl• 16 years ago

Other discussion: http://news.ycombinator.com/item?id=1934013

bobzimuta2• 16 years ago

Are there clever solutions for routing traffic to other linode datacenters during one of these outages? I'm moving to AWS if I can't do something akin to elastic ip across datacenters. Linode currently only allows you to swap ip addresses within a dc.

nenolod• 16 years ago

use a DNS roundrobin with low TTLs and use monitoring to remove IPs when they go down. if you have 3 hosts in your production app's roundrobin, that makes it much less likely that they'll hit the dead server and if the TTL is 300, then it's only a few minute window anyway.

tropin• 16 years ago

That's material for a great blog post. Please write an article wherever you can and share!

schwanksta• 16 years ago

My Linode slice is in Atlanta, not Freemont, and it went down once today and once earlier this week.

Encosia• 16 years ago

I don't think that was the entire Atlanta data center, for what it's worth. Mine's in Atlanta too and I haven't had any recent downtime.

rbranson3• 16 years ago

Remember guys & gals: this can happen to you. I am a fanatical Linode customer, and they are, in general, an extremely rock solid service, but that doesn't alleviate my responsibility to ensure my application is available regardless of datacenter outage. Power outages happen to EVERY datacenter. There are some very well documented and understood ways to alleviate this problem.

KaeseEs• 16 years ago

Care to enumerate a few of them?

al_james2• 16 years ago

More than one server across multiple datacenters is the only way. The use either a load balancer (which brings its own problems) or some kind of status aware DNS scheme to route traffic to live servers.

I wish linode would offer some kind of high availability load balancing like amazon ec2 does, that really is a killer feature.

rbranson3• 16 years ago

Simple: distribute your application across two isolated datacenters. I'm not trying to downplay the complexity of doing this, as I fully understand the amount of effort required. If the cost of being down for an hour or two isn't significant enough to warrant this level of effort, then a power outage caused by Linode's datacenter vendor probably isn't going to really cost you much either.

16s• 16 years ago

DNS

lwhi• 16 years ago

My London node was down briefly two days ago .. same happened about a month ago - is this a reason to worry?

iampims• 16 years ago

Waiting for the mandatory "Goodbye Linode" post. </sarcasm>

brlewis• 16 years ago

Please change the title to indicate this is just the Fremont datacenter. The current title needlessly scares those of us with linodes in other datacenters.

david_shaw• 16 years ago

This is why Linode is better than many other services I've used. Every data center has outages, but at least Linode makes a point to update the server status promptly and (it seems) implement the fixes as quickly as possible.

rbranson is right: the responsibility for redundancy lies with you.

santry• 16 years ago

Can anyone recommend good documentation on load balancing a LAMP app across multiple independent VPS providers?

We've had a high profile site affected by these Fremont outages so I'm thinking the only real solution is to have VPSs at Linode, Slicehost and EC2 then load balance among them. Of course, then the question is, what do you do when the load balancer goes down?

Linode is down again

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