Rant HN: There's 1-Click Unsubscribe, then there's these assholes.

http://www.gartner.com/technology/about/policies/unsubscribe.jsp

by usernamebias • 10 years ago

34 16 10 years ago

busterarm• 10 years ago

They're using JSP...the nerve. ;)

baron816• 10 years ago

Please note that we will process your request within five (5) business days. You may still receive marketing communications during this time.

That's just icing on the cake.

markbao• 10 years ago

That's pretty good in the twisted world of email newsletters. I've seen quotes of 2 weeks to unsubscribe before, as if they already printed and stamped a physical mailer weeks ago...

jrnichols• 10 years ago

That's common (and can-spam compliant) marketer speak for "We'll remove you from List A, but we've already sold you to List B, C, D, E-Z. Toodles!"

bnb• 10 years ago

I unsubscribed from the highly annoying BestBuy marketing emails and got a notice I'd be removed in 10 days. I looked into CAN-SPAM, and that's the maximum allowance of time to comply with a removal request. Never going to shop at a BestBuy again.

emrekzd• 10 years ago

Hilarious. This is where the "report as spam" button comes in.

jachee• 10 years ago

In their defense, it's a one-stop form that can unsubscribe email, print, and phone marketing.

But don't let me mellow your harsh. :)

frandroid2• 10 years ago

Also: http://plaintextoffenders.com/post/28972162169/gartnercom-te...

frandroid2• 10 years ago

Fun "Rant HN" prefix, would click again.

aasarava• 10 years ago

Could it be done better? Sure. But to be fair, the fields aren't all required. If you want to unsubscribe from emails, you only enter your email. It's pretty clear this is a low-tech solution that just sends the unsubscribe request to someone in marketing who then manually scrub their various list (hence the 5 days).

For unsubscribing from print mailings, this is actually not bad. It's much easier to enter my address than it is to go find some ID printed on the label of a recent mailing and enter that in, as some places require you to do.

fhood• 10 years ago

One of my friends thought it would be hilarious to subscribe me to the Trump newsletter. That was 3 or 4 months ago and despite unsubscribing and adding to spam I still occasionally get stuff from them. My friend found it less funny after I gave his email to a particularly predatory Indian marriage planning site.

toomuchtodo• 10 years ago

I suggest the nuclear option: https://goatattack.com/

whamlastxmas• 10 years ago

Trump newsletters are apparently going to spam automatically for a lot of GMail users, I wonder if this is why.

iamthepieman• 10 years ago

I've been subscribed to a UK based liberal democrat campaign and party news list for two years now. I have

- responded to several fundraisers and party organizers asking them not to email me anymore

- clicked the unsubscribe button/link when there is one(about 1/3rd of the time for some reason)

- reported as spam

- used various unsubscribe services/aggregators

all to no avail. At this point every time an email gets through I just report as spam and manually add them to my filter.

jjkmk• 10 years ago

Have you tried creating a wild card filter with anything @theirdomain.com

nkurz• 10 years ago

How progressive that they at least let you unsubscribe from all of their lists with a "simple" online form.

Intel, by contrast, still takes a more conservative approach. While they allow you to unsubscribe from each individual list online, if you actually want to stop receiving their "important marketing announcements" you need to write them a physical letter.

Here's the helpful closing from one of their emails last week:

To unsubscribe from other Intel communications, contact us at this address: Intel Corporation, 2200 Mission College Blvd., M/S RNB4-145, Attn: Unsubscribe/Privacy, Santa Clara, CA 95054.

Rant HN: There's 1-Click Unsubscribe, then there's these assholes.

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