Definitely agree with the article and thoughts. Little things also make the team feel valued and appreciated, quick thanks, short appreciation/feedback, etc. Feels good.
It's interesting having been on the side of being an employee with manager not acknowledging those things overtime it's wearing. But also tough for owner/manager to make sure to keep doing it too. Either way, a good reminder to keep the positivity flowing
Out of all these haterade comments, I don't see any having scaled a company or team. Don't read HBR if you don't want to improve as a leader, simple