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threezero

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Why would you say the impact on low-income people was unintentional? Do you think that Intuit would release a tax product without an analysis of who it would affect? It feels like you’re giving Intuit the benefit of the doubt here when numerous sources, including Intuit employees, say that Intuit deliberately set out to increase revenue at the expense of lower income taxpayers.

Not sure why it’s hyperbole - they never said all Midwesterners drank it, just that there were Midwesterners who drank it. And did you only drink water at home or from a bottle? If not, you can’t be sure you never drank Cargill polluted waters.

Well, the author disingenuously picked starting points for his charts that just happened to coincide with major economic events like 9/11 and the housing bubble in order to advance his flawed argument. When he picks charts with starting points of 1960, 2001, and 2006, he does so to fit his argument.

Doesn’t seem fake when the person’s accounts go so far back. Also, the FBI has ignored much tips on terror attacks before they happened, so it would be no surprise for them to ignore evidence in a cyber crime committed by someone far beyond their reach.

If the customer’s emotions are affecting their account status, then it is entirely the company’s fault. If a customer is upset, a federally regulated financial institution should never be able to just shut down their account without recourse. That’s why we have regulations and laws, so some random customer service rep (possibly from a country with far different rules and regulations) can’t power trip over a customer.

Cloudflare was responsive and reasonable. Verizon was unreachable and deflected responsibility when they finally made a statement. And public shaming does often motivate companies to be more responsive to their customers.

One of the article comments suggests antitrust action, so I looked up prior lawsuits against ICANN for abusing their monopoly. The only one I found shows it being settled, not dismissed. Maybe it’s time to start filing complaints with government agencies against ICANN.