One of the things that AI has afforded, is that the lowest-tier, bottom-feeding scammer, can now look every bit as polished and professional as a Fortune 50 company (often, even more).
Your arguments are totally valid, niche tools will be alive and well. I think my take is that even in niche tools we will see a lot of generalization and more flexible niche tools will eventually win.
This is not what the article is about. Main idea is that rigid software can finally be replaced by flexible, since flexibility is no longer such expensive
Not sure why they needed own DB. Fibery.io has similar domain and we built everything on Postgres. Works like a charm and you even don't have Airtable bases connectivity problem. We have schema-per-customer and table-per-entity-type model, performance is quite good.
I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow.
But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty.
This is maybe true, but the future belongs to more flexible software. Eventually Notion [1] or Fibery [2] will replace Jira. They may do it now for smaller team already (10-500 ppl), it just takes time to enter large companies.