- the KPI "do-more-users-leave-our-platform-earlier-if-our-matching-algo-is-just-too-good" - I promise: In alle the years, this question WAS NEVER - NEVER!!!!!!! - raised, regardless wich Manager or which Exec. This metric isnt even debated.
What labels do they use for training their algos though? What is their definition of a successful match, is it a date, a recurring date, or something closer to a long-term relationship?
If matches predominantly result in "failure" they might just not have enough "long-term success" labels to go by, and their proxy labels will be biased towards short-term successes.