HN user
Front-end Design and Development. Co-founder at @statuspageio. Find me at @stevenklein.
Ideally management is working with IC teams to set good Key Results. Management shares context of what's important (objectives) and IC teams propose good quantitative measures (key results) of how they'll achieve it.
This is the crux of what's wrong with the original article IMO. Key results that are customer centric as opposed to "ship {thing}" help keep teams focused on the thing that actually matters.
Of course there will be a tendency to try to game the metric, but the flip side of having customer centric goals is teams become feature factories, building idea after idea without constantly evaluating "are the things we're shipping driving the change in customer behavior they're intended to drive".
Yeah this checks out. I forget the numbers but when we were building StatusPage I remember pulling some data on incidents and a pretty good percentage referenced or linked to another status page (usually meaning their incident was "caused" by an upstream provider).
thanks for sharing - found this super interesting
https://metrist.io/ is working on exactly this
StatusPage.io - https://news.ycombinator.com/item?id=5401470
+1
I think all universities might be required to publish employee salary but I might be wrong.
Good question -- I personally don't know of anyone else who is doing the whole "Open Salaries" thing. Does anyone else?
That's actually a really good idea I hadn't thought of that. Thanks!
Yeah...the landing page needs work. The templates are pretty solid on smaller screens though.
Hey HN -- happy to answer any questions you have. Would love to hear your feedback!
StatusPage.io
StatusPage.io helps companies be more transparent with their customers around downtime. Companies like Atlassian, Citrix, Reddit, Cloudflare, New Relic, and Vimeo rely on our product to keep their customers in the loop when their site is down, slow, or undergoing scheduled maintenance. We're profitable, and believe in running a sustainable company with teammates that help us grow and enrich our lives.
Denver / San Francisco - Rails Engineer
Your job as a Full Stack Rails Engineer is to work on our infrastructure, and sling code for new features. Your domain is server land, ruby and rails, and all of the external services we use to keep the business running. You'll also be contributing to discussions around infrastructure architecture, performance and resilience of the system, and making sure everything is in tip top shape for us to continue to be a nimble development organization.
San Francisco - Account Executive
Your job as an Account Executive is to help scale our enterprise offering across new inbound signups, existing customers, and prospects. As one of our first Account Executives, you'll play a huge role in the growth phase of StatusPage and land some of our biggest deals to date. Numerous brownie points if you've sold to a technical audience before or understand the basics of web development, API calls, and server infrastructure.
Check out Floobits.
I hear you on this one. The lack of commute definitely saves some time.
The happiness section about being around people is just one of the points and doesn't even really apply to the whole team. Though I can see it appears to be the main point because it is the longest in length.
The main reason is really that we feel like we'd be more productive if we were together more often.
You know, I considered putting this on my (currently non-existant) personal blog for this exact reason. I talked to several of them and they agree in varying degrees.
That is just one point out of several though so I thought it was fine to add here.
Yeah video chatting is great. I totally see where you're coming from around office interruptions as well. My hope is that we can mitigate those while still having the ability to pair together when we want to. I also think we might not be the best personality types for remote working but who knows.
Thanks for sharing your thoughts!
I don't know that this is the case. I feel like there just isn't anything that can replace consistently being in the same room with someone.
StatusPage.io
StatusPage.io helps companies be more transparent with their customers around downtime. Companies like Atlassian, Citrix, Reddit, Cloudflare, New Relic, and Vimeo rely on our product to keep their customers in the loop when their site is down, slow, or otherwise compromised. We're profitable, and believe in running a sustainable company with teammates that help us grow and enrich our lives.
Denver / San Francisco - Rails Engineer
Your job as a Full Stack Rails Engineer is to work on our infrastructure, and sling code for new features. Your domain is server land, rails code, and all of the external services we use to keep the business running. You'll also be in on intimate discussion of company direction and priorities.
San Francisco - Account Executive
Your job as an Account Executive is to help scale our enterprise offering across new inbound signups, existing customers, and prospects. As one of our first Account Executives, you'll play a huge role in the growth phase of StatusPage and land some of our biggest deals to date. Numerous brownie points if you've sold to a technical audience before or understand the basics of web development, API calls, and server infrastructure.
oh wow had left it in draft mode -- should be fixed now =D.
fun stuff
I don't actually think it's a fad per se - startups will always be looking for new ways to drive growth. The media hype will die down when the next job title is invented but growing the customer/user base will always be the #1 problem startups face.
happy to elaborate and discuss
We've averaged about 18% week over week growth for the past few months so we're well on our way to being profitable before the new year..even with a decent amount of slowed growth. Here's to hoping it keeps up!
Will do thanks for the tip!
The thing that shows off the different parts of the actual status pages is just a big screenshot with explanations controlled with some JS/CSS. The Creating and Managing Your Page section is actually HTML5 controlled videos.
That's just a little custom thing I made myself with JS/CSS.
We process all of it =/. There are companies that take care of the entire fulfillment process but the volume we're doing is so low that we just mail them ourselves.