rootlyhq

Rootly | Multiple Roles | Toronto, ON (Hybrid) + Remote | Full-time Rootly builds AI-native incident management (on-call, incident response, status pages, retrospectives, and AI SRE) in one platform. Used by Cisco, NVIDIA, Figma, Replit, Wealthsimple, Clay, Webflow, and thousands of other engineering teams.

Open Roles: - Senior AI Engineer — LLM engineering, AI agents, reliability assistant - Senior Product Engineer — Ruby/Rails, owns features end-to-end - Senior Platform Engineer — infrastructure, CI/CD, capacity planning - Senior Site Reliability Engineer — SLOs, incident management, automation - Head of Platform Engineering — infrastructure strategy + team building

GTM / Customer - Enterprise Account Executive (2 locations) - Mid Market Account Executive - Solutions Engineer — APIs, Terraform, technical customer success - Head of Support - Customer Success Manager - Technical Support Engineer (Hybrid)

Legal - Commercial Counsel — customer/partner agreements, compliance

Apply at https://rootly.com/careers

Rootly | Toronto, Canada | Hybrid (onsite) | Full-Time | rootly.com/careers

Rootly is the AI-native incident management platform. We build the on-call, incident response, and AI SRE tools that engineering teams at NVIDIA, Figma, Canva, Squarespace, Superhuman, and thousands more use when things go wrong. Slack/Teams-native, end-to-end incident management platform.

We're actively hiring across:

* Senior Software Engineer – Rails/Ruby backend, own features end-to-end

* Senior AI Engineer – LLM engineering and AI agent development

* Senior SRE – Early SRE hire, own our infra end-to-end

* Senior Solutions Engineer – APIs, Terraform, customer-facing technical depth

* Enterprise Account Executive – full sales cycle, North America * Mid-Market Account Executive – sourcing + closing, presenting to eng execs

* Head of Platform Engineering – infra leadership, reliability, dev experience

* Customer Success Manager – onboarding, retention, product partnership

Full benefits: medical/dental/vision (fully covered), flexible PTO, meaningful equity, 401(k) match, annual home office stipend, top-tier hardware, unlimited tokens.

We do make exceptions and hire remote across the US, Canada — timezone flexibility matters more than location.

Details + apply: https://rootly.com/careers

Happy to answer questions here.

Rootly | AI-native on-call & incident response (Slack/Teams) | REMOTE (US/Canada/Europe); optional hubs SF & Toronto

We build the end-to-end platform that helps SRE/eng teams detect, manage, and learn from incidents faster—trusted by 1000+ companies (logos include Glean, Mistral, Figma, LinkedIn, Dropbox, Replit, Grammarly, etc.).

Roles:

- AI Engineer

- Senior Security Engineer

- Senior Site Reliability Engineer

- Senior Product Engineer

- Senior Product Manager

- Technical Product Marketing Manager

- Implementation Engineer

- Product Engineer Co-op

- Principal Product Designer

- Customer Success Manager

- Mid-Market Account Executive

- Enterprise Account Executive

Why Rootly: small, senior team; real adoption; lots of ownership and impact; AI-native workflows; customers across startup → enterprise.

Rootly | AI-native on-call & incident response (Slack/Teams) | Remote (US/Canada/Europe)

We help engineering teams resolve incidents faster—from first alert to retrospective—used by 1000+ customers like NVIDIA, Glean, Mistral, Figma, LinkedIn, Dropbox, Replit, Grammarly, Cisco and many more.

Hiring

* Senior Software Engineer (Backend/Rails)

* Senior Site Reliability Engineer

* Security Engineer

* QA Engineer

* Senior Solutions Engineer

* Staff Product Designer

* Product Marketing Manager

* Enterprise Account Executive

* Developer Relations & Community Manager

* Product Engineer Co-op

Why Rootly: A passionate team building modern incident tooling that teams actually love; real adoption at scale; lots of ownership and impact. See roles + details: https://rootly.com/careers

100%, people won't feel like they all have to half lead themselves and will know what to do instead of trying to do a bit of everything - jorge l

AI SREs are proving they can help engineers narrow down failure domains and speed up root cause hypotheses. In principle, AI can surface anomalies or dependency failures faster than a human operator scanning dashboards.

The challenge, however, comes after diagnosis. Despite better detection, the limiting factor has shifted: once the issue is identified, resolution still depends on human coordination. And given the complexity of the distributed systems that most companies operate, the response coordination is only as effective as it is aligned with the organization’s operating model.

In high-pressure incidents, strong leadership is essential, but sometimes the best move is to step back. Lets explore why well-meaning leaders can unintentionally slow teams down, how trust and clear communication empower responders to excel, and why creating space for rising talent often leads to better outcomes. A must-read for anyone rethinking what true leadership looks like when everything is on the line.