I think the lift in conversions is because Intercom bubbles aren't live chat typically, they are a "Contact Us" form or an automated bot (not true "live chat"), so people are starting to ignore them. They changed their message at the top to say "Live Chat" so people click on that more because they are expecting real live chat.
HN user
rishi
I'm constantly trying to learn how businesses acquire new paying customers. I blog about web marketing here: http://gettingmoreawesome.com
I live in the Mission in San Francisco. Please contact me if you are ever in the area and want to talk about Web Marketing: www.twitter.com/risk
Grant Cardone's The Closer's Survival Guide.
Get it on Audible: http://www.amazon.com/Closers-Survival-Guide-Third/dp/B00K1O...
I've read a ton of sales books and this is by far the best one. Actionable stuff - no fluff. Great for founders who have trouble getting the deal closed and the cash in the bank.
Congrats! BufferBox has an awesome intro video.
It looks like Facebook allows businesses to add their products into their "Gift Store"
https://www.facebook.com/help/444702442234880
This might be a great way to get your physical product in front of millions of people.
Turn on re-marketing as quickly as possible. You don't have to start paying for it right now but at least setup the tags so you can start cookie-ing new visitors - you can do this with Google Adwords. Feel free to contact me if you need help setting this up.
Press is the best way to leverage re-marketing.
I totally agree. It doesn't make any sense from a marketing/branding standpoint. The company is called "AdBlock" not "SomeAdsBlock".
Lots of people still have no clue about this company. How will new users perceive it moving forward?
Hi Jason - I've been following your company for a while now and really love the service you provide! Congrats on the public launch your product is getting better and better.
My biggest feedback is that I found the left hand navigation to be really confusing. Instead I would use big beautiful travel images to draw the reader in so they will actually read your sample itinerary.
If you ask any big time blogger what the #1 tactic to draw a reader in it is always a combination of a written compelling tagline and an awesome image.
This is proof that Dropbox's referral strategy is working. This guy spent $25 to acquire a bunch of new users for DropBox. Way cheaper than what DropBox probably pays for the same users.
Awesome post! Clever idea.
Yelp is 1 of 3 apps on my Android that I actually use. They have the best mobile experiences for reviews about a restaurant before you eat there. They have built a strong brand and I hope they do more with it. I for one, am really excited about their IPO.
SEEKING WORK - San Francisco/Bay Area - Graphic Designer
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Portfolio/Website here: http://pujabakshi.com/
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George - that is really incredible feedback. thank you for that comment.
One of the founders of FollowUp.cc left a comment on the blog post explaining the service a little better to me.
Here are the major benefits of FollowUp.cc in my eyes: 1. Multiple Email accounts all in one account 2. Calendar View of reminders 3. Response Detection (cancels a follow up if a response has been sent)
I'm a huge fan of skitch. I hope they continue to support the product.
This is one of my favorite articles on typography. A few of my highlights: 1. Use one space after the period. 2. Indent to start a new paragraph (no need to have a blank line and indent). 3. Use smart quotes!
The site does look nice and congrats on launching!
The real test will be how many of those signups turn into paying customers.
It makes a ton of sense to find co-founders at Hackathons.
Lots of startup teams find each other at previous jobs or when working on a school project.
got it. Thanks for answering my question.
This is very cool! How does it work with my websites SSL?
Thanks for the quick hacks. I'm a little confused though - are you advising that you shouldn't display the date in the blog posts?
Are they doing this for tax reasons?
looks like pintrest
I feel like all airlines do a ton of upselling these days. I think that is the only way they stay in business.
haha you are correct. GoDaddy is an upselling machine. The problem is on GoDaddy you constantly think you are being upsold. With Facebook you don't feel like that.
These guys have amazing design. Have you guys seen the cappuccino maker design? Incredible! http://www.madebysofa.com/#design
very very good point. I generalized "Status Updates" to Twitter and Facebook. I changed the title of the blog post so it is more clear.
Solid list and congrats to everyone on it.
I'm not a fan of how much emphasis BusinessWeek puts on the funding amount. It really is the only data point they write about. Would like to see revenue or users... or something else.
"Let your users leave comments, answer simple questions, upload data as attachments and interact with each other using their email clients."
Q: So a customer can reply back to one of your emails and it turns into a comment?
thanks
a few more solid directories in the comments as well
Hey Guys - this is pretty cool. On your homepage I would focus on how easy it is to use rather than the price point. Since almost all services are lower than 3.9%.
Good luck - looking forward to seeing you guys take on the world.
I'm going! Would be cool to learn some inside tips on how to get early users.