HN user

rgraham

644 karma

I'm working on a few software products these days. I do a bit of consulting as well. I'm always game to chat. My handle at whitetailsoftware.com.

Keepify: http://keepify.com Cold calling book: http://www.coldcallingbook.net Blog: http://whitetailsoftware.com

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keepify.com 12y ago

Rob Walling's SaaS Building Framework

rgraham
38pts0
whitetailsoftware.com 12y ago

50+ sites that can help build your pre-launch list

rgraham
2pts0
keepify.com 12y ago

Early Traction with Scott Watermasysk from Kickoff Labs (video)

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1pts0
whitetailsoftware.com 12y ago

Bold Action and Success

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whitetailsoftware.com 12y ago

How I got a 100% conversion rate cold calling prospects for customer development

rgraham
11pts1
keepify.com 13y ago

Building a Mobile App Portfolio That Retains Customers (video)

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whitetailsoftware.com 13y ago

Maching Learning Model Selection for Churn Prediction

rgraham
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whitetailsoftware.com 13y ago

MicroConf 2013 was the best yet. Bootstrapper Mecca.

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whitetailsoftware.com 13y ago

Pre-Launch Marketing

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whitetailsoftware.com 13y ago

Reasons to attend (or skip) MicroConf 2013 from an attendee

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whitetailsoftware.com 13y ago

You can't build something people want.

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whitetailsoftware.com 13y ago

Selling changed my world view much like physics did. Learn to sell.

rgraham
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whitetailsoftware.com 13y ago

100% Conversion Rate Cold Calling Early Customers

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whitetailsoftware.com 14y ago

Don't waste time on fruitless conversation

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whitetailsoftware.com 14y ago

Cold Emailing Early Customers

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whitetailsoftware.com 14y ago

How to Pick a Business Idea

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www.whitetailsoftware.com 14y ago

MicroConf 2012 Summary: Be there next year.

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www.whitetailsoftware.com 14y ago

Relationships, Transactions, and Pricing

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www.whitetailsoftware.com 14y ago

How to be a Lean Startup Idea Assassin

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www.whitetailsoftware.com 14y ago

My daughter taught me to fail more

rgraham
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www.whitetailsoftware.com 14y ago

You Can’t Replace Experience With Methodology

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www.whitetailsoftware.com 14y ago

Lessons learned starting a new software business in 2011.

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www.whitetailsoftware.com 14y ago

How do I know if this idea is good enough?

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34pts10
blog.asmartbear.com 14y ago

How cold calling (properly) works better than AdWords

rgraham
187pts57
www.whitetailsoftware.com 14y ago

Why (and How) You Should Script Customer Development Like Sales

rgraham
1pts0
www.whitetailsoftware.com 14y ago

How To Find People That Will Buy Your Product Idea

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1pts0
news.ycombinator.com 14y ago

HN Charity: H2O Project Needs A Mobile App

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2pts2
whitetailsoftware.com 14y ago

The 5 Best Podcasts For Startup Bootstrappers

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2pts0
news.ycombinator.com 14y ago

Ask HN: Should I actively tell my new boss about side projects?

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3pts2
whitetailsoftware.com 14y ago

Project Management is the Janitorial Service of SaaS

rgraham
2pts0

Practice when you have a chance.

Read 'Getting to Yes' and 'Bargaining for Advantage.' Use the principles when making any large purchase or changing jobs.

Most retail cashiers can also give 10% discounts without approval. Find opportunities to negotiate.

Buy things on craigslist and be patient.

If you read the books, you'll also see more everyday situations and compromises as chances to use negotiating skills. There's no reason it needs to be money.

If you're in software you can also read patio11's valuable thoughts: http://www.kalzumeus.com/2012/01/23/salary-negotiation/

I don't have as much experience with pandas, but I've used window functions and psql queries in place of that sort of data munging for production web applications. We have tens of millions of rows and near real time reporting requirements.

Reach out if you want to compare notes.

Rails 4 Engines 12 years ago

I've got to confirm the troubles of rbenv in production. I highly encourage alternative solutions and I'm furiously examining BrightBox.

Nexus 5 13 years ago

There is widespread LTE on Straight Talk on both T-Mobile and AT&T in my area (Austin).

Nexus 5 13 years ago

I've had Straight Talk for a year. I setup auto-pay, got my SIM cards, and have never needed support. My data usage is always under 2GB and I'm aware of using WiFi where possible. It's been a dream.

I've also never had a good customer experience with AT&T, Verizon, etc.

I tend to think he knew they would find him and he preferred to be famous and hopefully talked about when they did. He wanted to control what he could of how he might be presented to the public. He probably also did not want to disappear one day with nary a word about him or spoken by him ever again. He wanted change. He risked a lot for it.

I don't think he risked it so he could do a few interviews. The fame and media attention is a tool.

Firstly, I don't think anyone is advocating for their freedom to 'gun people down.'

More importantly, I don't think your interest in particular freedoms should arbitrate which ones others receive. I can understand that you don't wish to exercise your 2nd amendment rights. No one is force-handing you a gun.

Freedoms are about choices for people. "I don't want this freedom, so no one should have it," is misguided. Plenty of others are minimally interested in freedoms you enjoy. Support freedom.

I didn't say you can't market specs. Sounds like someone does understand you.

I also didn't intend to imply that you should not build a better mousetrap. The point is that building a better mousetrap is insufficient.

So important. Spend 2 or 3 days a week focused on this.

It's easy to court some Lean methodology, find something you're pretty sure people want, and then go into 'build' mode. Don't ever go into 'build' mode.

Customers come from marketing activities. No one clamors to be at Walmart to buy the new and improved mousetrap. Some of these take calendar time.

I think the what here might be less important than why for pricing. It's easy to get a sense of your platform from your website, but who is your target customer and why are they paying you? Does this save them time? Money? Make them money? Got any scenarios or customer sketches?

Lean into the pain 14 years ago

Greg Glassman (CrossFit founder) likes to say, "Shoot for a low trajectory over the horizon or gravity will fix it for you."

It's true of starting anything. You're more likely to get where you want to go in small, incremental steps.

For my book (see profile) I developed the idea because my posts about cold calling for entrepreneurs became so popular.

After that, I just started collecting emails, asking the list members qualitative questions, and honing copy by testing.

If you started with an idea for a book and no audience demanding it, you should really execute the whole custdev process in one form or another to verify demand. Pre-sales is a great avenue for that.

Does anyone think that 'Starbucks' or 'Pay me $1' are great signals for Craftsmanship?

I know plenty of office environments with free coffee. There is your alternative, but it isn't relevant. People buy experiences. You go to Starbucks because you like the experience. The terminology. The chatty baristas. The drive-thru you can complain about with your sympathetic co-workers. They could probably charge twice what they do and keep a big fraction of their customers.

You can learn a lot of nuts and bolts stuff from guys like Rob Walling and Patrick McKenzie. It can take time for things to sink in, but nothing pushes it faster than creating your own product and trying to sell it.

If you have a commute, I'd recommend listening to some podcasts like Internet Business Mastery, Foolish Adventure, Lifestyle Business Podcast, Startup Success, and Startups for the Rest of Us. Find the ones that suit you.