In "small business" you sometimes end up having to cut corners. The reason is there simply isn't enough profit unless you wing it yourself and learn as you go along. Taking chances.
The owner says she bought a property in Palm Springs because she couldn't afford one in the bay area. Her biggerpockets profile says "Newbie investor, current focus on vacation rental condo in Palm Springs."
Some of her leasing activity probably violated her HOA's CCRs and she didn't research the laws. This isn't cutting a few corners to maximize profit. This is choosing to be 100% ignorant.
The owner is an entirely unsympathetic character. I've been in real estate 20 years. People like this who think they can make money as absentee landlords and are too lazy to understand the business and laws lose their shirts 99.9999% of the time.