rbres

Recurring revenue should power your growth, not drain it. The Bolt team has been working tirelessly to launch Bolt Charge, our subscriptions API with no-added-cost.

Recurring revenue should power your growth, not drain it. The Bolt dev team has been hard at work. We just launched Bolt Charge, subscriptions are no-added-cost. Effortlessly manage and scale your subs with our API, built for developers to maximize profits and simplicity.

Bolt is hiring!

Onsite | San Francisco | Toronto | VISA ok

We are building the first online checkout platform and are growing fast.

Actively hiring for 30+ roles:

- Fullstack / Backend Engineer

- Data Science / Data Engineer

- Infrastructure / Devops Engineer

- More at https://bolt.com/jobs

Email --> rb [at] bolt.com

Bolt is hiring!

Onsite | San Francisco | Toronto | VISA ok

We are building a better online payments stack and are growing fast.

Actively hiring for 30+ roles:

- Fullstack / Backend Engineer

- Data Science / Data Engineer

- Infrastructure / Devops Engineer

- Recruiter / Head of Talent

- HR/Operations

- Business Development Reps / Account Executives

- More at https://bolt.com/jobs

Email --> adam [at] bolt.com

Sorry guys. Something we need to work on: instant and clearer pricing for everyone.

Don't have much else to add at this point :/ We're new, growing, and getting better. That involves taking feedback like this seriously. Will deliver through our actions in the near future instead of words.

Thanks for the feedback here. Very much acknowledged. We're going to be revamping the pricing page.

Typically our deals are more enterprise-y / custom, especially since we're taking on all fraud liability. It's not just a processing rate.

Feel free to send me your volume and website and I'll get you back a quote: rb [at] bolt.com.

And the pricing page will be updated soon. Appreciate it, again.

Fixed it, thanks!

This is 1000% right. If there was a prioritized list of differentiators, this is #1 for us. And, what enables us to do that, is having a checkout flow that we host (which also drives our clients more conversion-rates/revenue). It’s a win-win. Without a controlled checkout flow, there are too many behavioral confounding variables. This is what makes us unique.

Good question. A core reason to switch to Bolt is that we fight ruthlessly for every single good customer, far beyond any other solution out there. A lot of this is described in the article, and a lot isn’t.

Every good customer is precious, and not only has order value, but also has customer lifetime value, referral value, and more. Falsely rejected customers will also go to competitors, handing that value on a silver platter to them.

Our unparalleled data visibility, fraud models, and review team results in a white-glove service that maximizes order approval rates and minimizes false positives. We’ve had countless customers switch from Signifyd and related vendors to Bolt, all of which realized these improvements.

Finally, our checkout drives 10%-50% newfound revenue. In summary, we can offer an all-in-one solution and massive revenue upside for making the switch. Let me know if I can help :-) rb [at] bolt.com

Can you elaborate?

Furthermore, all of our clients have a "Force Approve" button where they take liability. The usage of that is approximately 0 because of how much clients end up trusting us. We want usage to be 0. But, they do have final say if needed.

Thanks for the question, nothrabannosir! Very key points here, so want to answer it in-depth.

Half a dozen points to answer this question:

- First off, our #1 north star metrics are order approval rates and minimal false positives. We measure this for every merchant. Clients sign up with us under the clear expectation that they'll see a spike in order approval rates and all of our case studies (compared to tools like Signifyd, Riskified, Stripe Radar, and many others) have shown significant spikes in order approval rates.

- We have some of our case studies published here https://bolt.com/case-studies and will be posting more in short order.

- We are more incentivized than siloed fraud detection providers to approve more orders. Payment processors are aligned to maximize volume. Fraud providers are aligned to minimize fraud. We play both roles. We want maximum volume through our pipes just as badly as merchants do.

- Furthermore, fraud rates are simply FRAUD / TOTAL VOLUME. We always aim to maximize TOTAL VOLUME to keep fraud rates low vs squeezing the numerator (which is what most companies do).

- Finally, as elaborated in the most, we have unparalleled data visibility by powering checkout. We use no rules. So, just because something looks bad (e.g. a user using a VPN, coming from a certain country, etc) our models just factor that in as one of hundreds of variables.

- We try to not profit and maximize fraud for the first several months to root out false positives in our models. If you only approve things that are clearly good and reject all else, your models will never learn.

- Our human review team rigorously processes every machine decline before it's officially declined to once again maximize order approvals.

A lot more that I could elaborate on here. But, just a few quick tidbits on what we do to minimize false positives as our #1 priority. All of the above and more lends itself to, what we believe to be, the best results in the industry.

Yep, totally get it. We wanted to show specific examples, but obviously not disclose PII. So, this was a middle-ground although not idea.

For every client we measure order approval and decline rates before/after. Here are several case studies with those results: https://bolt.com/case-studies

And we have more that we can send over if you're interested in learning more! rb [at] bolt.com.

- Fraud detection and data science is our bread and butter. - We take 100% fraud liability. This is different than providing tools and rule engines. We actually make the decisions, and bear the cost of any mistakes. - We are insanely focused on false positive reduction, including several layers of human review before we reject an order. - We collect immense behavioral data via checkout instead of working directly through an API which gives us clearer visibility.

Good question. The short answer is: yes, we do this.

I've we have already approved the order, it is indemnified for fraud and we'll take the loss if it's a stolen good.

All future orders from that CC will be detected and flagged as having previously had a chargeback as well!

We do not natively support PayPal, although nearly all of our clients still use PayPal as it's own separate integration from Bolt.

We can likely do this for you with credit card depending on the details. We'll be rolling out ACH in upcoming months (but ACH is not immediately usable).

Email me directly and I'll send over details? rb [at] bolt.com.

Also FYI, CEO of Bolt here. Ask me anything!

Bolt is a full-stack solution. We do 1) end-to-end payment processing (like Stripe), 2) optimizing checkout, and 3) white glove fraud detection where we take on full fraud liability.

Bolt is hiring!

Onsite | San Francisco | VISA ok

We are building a better online payments stack and are growing fast.

Actively hiring for 10+ roles:

- Fullstack / Backend Engineer (Using Go and React although prior experience therein is not required)

- Data Science / Data Engineer (Lots of python)

- Infrastructure / Devops Engineer

- Recruiter

- HR/Operations

- Business Development Reps / Account Executives

- More at https://bolt.com/jobs

Email --> adam [at] bolt.com

Thanks for pointing this out. It was a shortcut for some very early beta testers. We've since removed it from the docs.

We have a server-based webhooks to create orders which is how we do secure order creation. Bolt provides a webhook (Bolt server -> merchant server) and REST APIs (merchant server -> Bolt server) to exchange data (including transaction details) through a secure channel.

Appreciate it again.

Nope, you'll only be black-marked if you actually committed fraud. Any time there is a customer dispute, we're able to act as a middle ground often times. If a merchant is a bad-actor, we'll give them some time to fix their customer service. Or, we'd have to part ways with them.

We'll be rolling out more customization features. Big priority. They are sparse for now.

Here's a list: https://bolt.com/acceptable-use

We hope to shorten the list as time goes on.

Ah interesting suggestion, will consider it, thanks dsl.

We've been processing orders for a year and a half in stealth with many clients. So we have a lot of data.

The key: everyone is focused on large data sets (breadth of data). We have some of that, but not nearly as much as large processors. We have, however, much more depth (sometimes 10X-20X as much). This allows us to achieve high accuracy in short amounts of time. Often times we'll lose money in the beginning to ensure high approval rates and, in essence, pay for learning data.

Yep try it on Invicta. The full demo goes through our dashboard, analytics, etc but testing checkout should give you a good overview.

Many thanks!!

Thanks mgkimsal -- could not agree with you more re: both checkout and fraud!

We're taking a strong stand against endless customization. While we'll have some styling options absolutely, we're pretty insistent in best-standards and letting the data speak.

Bolt is for people who want highest-performance decisions made for them. Customers who want to nitpick will have to write their own checkouts and will, for the most part, leave revenue on the table.

And the whole hog of data gives us a huge competitive advantage in manage regards, as you mention.

First-time buyer value prop is strong. The more you convert/approve and the better experience they have, the more they convert to repeat buyers. We're also going to be working on very cool repeat-buy features.

PayPal is great for PayPal account holders, but complete ineffective for non-PayPal account holders. So, it's pretty much useless for 95% of your traffic (most notably "guest checkout").