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plexiglass

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As a side note, a JIRA board full of random feature requests in my experience will generally become a patchwork graveyard of backlog feature requests with little to no coherent relationship or roadmap between them.

Agreed. The purpose of these "on the fly" tickets is to document the request in real-time, so it's not forgotten. It's critical to return to these tickets to add color and file them into the proper epic.

Awesome. I'm looking forward to trying this out. As a PM, I currently use Simplenote to jot down quick requests, or file it in JIRA if time allows. Eager to see if this turns me into a superhero.

Also, it's common to perceive that when these small requests fall through the cracks, its due to poor or lack of process or simply a bad PM! But I would argue that, just like processes breakdown with scaling companies, the same happens with PM's, just on a project level. Cognitive overload is real.

NordVPN. As a basic user who would like to have access the web via VPN on mobile and desktop, NordVPN fulfills my needs. I would say that the desktop client is a bit buggy (sometimes logs my username out for no reason). iOS client is solid.