philgourley

Steve - Thanks for bringing the SSL configuration improvements to our attention. While we aren't open about offering bug bounties. If you could send me an email to team@mediapig.co.uk we'll arrange something for you as thanks.

We're now operating under Grade A SSL on all our applicable domains which includes POODLE-attack protection and perfect forward secrecy.

https://www.ssllabs.com/ssltest/analyze.html?d=mediapig.co.u...

Hi hejuehdh - We understand your concerns here. The reason for this is after working with various datacenters we found the one who could provide us with the best support; best hands on support and the best SLA were based in Tampa, FL. Whilst the SLA response time is currently 24 hours, as business grows we will work to reduce this. We are also continuing to look at hosting in other datacenters closer to home that will provide us with the same level of hands on support. We're keen to get this right to begin to reduce our SLA response time. Expansion into regional support is a logical next step for us.

Hi Longlivegnu - thanks for the interest! Our servers are located in Tampa, Florida.

Thanks mappu!

We will be providing regularly updated templates so we can get you using Fedora 21 as soon as possible.

Sorry Steve, I missed out the detail on this. At the minute we have not implemented IPv6. All of our kit is IPv6 ready and we are looking to go ahead with this very soon! Thanks again!

Hi etcet - Thanks for your questions!

Our DC is located in Tampa, Florida. We'll be looking at expansion to further regions as growth continues. Our disk space is using RAID 10 SATA and use KVM Virtualisation and I'm pleased to say that we can provide backups. At the minute these need to be individually requested but we want to automate this in an upcoming release.

Hi Steve - Thanks for your questions! We're going to update our site to reflect some of these answers but I wanted to answer you directly. I'm pleased to say that there are no restrictions for users to run their own kernels. We also do provide access to a remote console access via HTML5 Canvas. That's available in your account immediately after purchase. Currently our machines are owned by Hivelocity but we do have around the clock support with them. And we do allow users to configure custom reverse DNS for their IPs.

We really appreciate the comments and questions!

Hi HN,

After some early feedback here a few weeks ago we're now ready to put our new product under 'Show HN'.

Starting earlier this year my co-founder and I wanted to create a product that approached VPS differently. We wanted something we'd be happy to use. A service that would provide a real use, away from the terminal window. While our ideas extend much further than our initial product launch we're excited to be able to open the doors to our first customers.

Our first round of feedback was incredibly helpful and as such we've been able to drastically improve our processes. I wanted to approach HN once again for a new round of critique, discussion and brainstorming.

If you're interested in any new features or improvements over the coming months. You can follow us on twitter at @MediaPigHost.

As a token of thanks for our previous and any future critique HackerNews readers / users can now use this 20% discount code (HCK20) on any order.

Okay thanks Detaro!

Hi mauricesvay - Our pricing is available in the purchase steps under "Get started". We'll work on getting this moved closer to the landing page. Thanks for the feedback!

Thanks for taking the time to feedback justfane. We'll work on getting that information clearer for you. We've worked a great deal on providing clear pricing but we'll look at communicating that better on our landing page.

Great feedback - Thanks. We'll work on updating our landing page to explain our offerings better. Keep an eye on over the next few weeks if you're not yet convinced into moving.

We've only just launched and are still working out some kinks. I'd love to get some feedback on Mediapig as a whole. Would you buy from us?

VyprVPN is my weapon of choice. Only bad side I can see after months of use is lack of coverage inside the China firewall.