HN user

mihok

175 karma

Engineering Manager at @Yelp, previously Director of Engineering at @GetTurnstyle. Co-founder of @MihokSystems. Co-Organizer of @TorontoJS. Builder of things.

[ my public key: https://keybase.io/mihok; my proof: https://keybase.io/mihok/sigs/8VllAwQiJf_AppurGGDPbzXMULtdzWyKxVNRVVYxgeA ]

Posts4
Comments66
View on HN

Hey, really appreciate and honored you took the time to write a comment!

I think that our concept of operator transports and your API technology definitely have some parallels. We don't plan on marketing towards enterprise as we generally believe that they have money to burn on large sophisticated products like Smooch (or build it themselves).

We're taking it one step at a time, first build a good base, then figure out where to head from there. Again really appreciate you taking the time to comment and your feedback!

Thanks for the feedback :) Our initial "core" has been surrounding the live chat, but our approach has been to build it into many separate pieces. This allows us to focus on what we think are the major integration points next. As well as ensure that the things that need to scale well, do, like our socket server.

Wow, this is incredibly valuable feedback, thank you so much! We appreciate your candor (and encouragement!)

You're right in that the socket server is fairly easy to pull in using other tooling. Our focus at the moment is to just build a stable set of pieces that you can use to interact with your website visitor. The operator transports are where things will get interesting, connecting to other tools, etc. This is where connecting things like Pusher will shine, we hope.

Thanks again for the feedback!

Thats a good point re: secure apps/third party services. we also wanted to run a hosted service for the lazy who may not want to bother learning how to run each of the pieces ;)

Thanks for the feedback too, in complete honesty, it was a combination of we were interested in the language, and overheard it was good with concurrency... that was enough for us to give it a shot.

Edit: Also apologies for not answering your question re: email integration, its going to be one of the first major integrations we do!

Thanks ^_^ I havent heard of matterbridge before, so I definitely will star that and take a peak, looks cool

We've thought about working with xmpp because it would allow us to cover a lot of things people use to connect with, and plan on building out an operator (our speak for the other end of a web visitor's conversation) for it!

Hey all,

One of the creators, this is the first project we've taken from inception to open source, and are working towards building a hosted service [0]. A big motivator for building it was the high costs associated with competitors like Intercom.io and Smooch

It mainly comprises of 3 code bases, the server[1], the client[2] and then an application[3] to speak to the client.

As always would love to hear feedback, good and bad! Also if you have any questions let me know :)

[0] https://minimal.chat [1]: https://github.com/minimalchat/daemon [2]: https://github.com/minimalchat/client [3]: https://github.com/minimalchat/operator-app

Interesting project, Is censorship the best coarse of action? Bare with me for a second, would it not be better to somehow overlay a meter or light indicating that this story is likely false. Even better, some sort of indicator that showed the # of sources (if any) and devised some sort of rating of quality/truthfulness.

I'm against all the fake news in Facebook et all but if we dont teach people to be good at detecting it we're just putting a bandaid over a broken bone so to speak. Am I being overly optimistic of society, that learning how to detect bullshit is better than doing the hard work for them?

Some news from LWN 10 years ago

I'm somewhat a new reader in the past couple years to LWN and actually was thinking about subscribing just a couple weeks ago. In honesty, I didn't even realize LWN had subscriptions until recently.

Either way, I've gone ahead and paid for the year up front, please keep going, I thoroughly enjoy the articles!

Just installed it, and looks like you get, Canada, US, and Germany as options for the VPN. Tiny text below the enable button has this:

"Secure proxy provided by SurfEasy Inc., an Opera company based in Canada. By using the service you accept the Terms of Service. VPN connects to other servers around the world so your connection speed might be affected."

My only gripe with it so far is the VPN is across all tabs, so I have to switch it off to access some of my office VPN sites

Really well done and nicely organized. Did you find yourself noticing the overhead of writing these after learning something new? Or did you write them as an afterthought later on? Did you pick certain things to include rather than others?

Defiantly thinking about doing something similar to this sometime soon!!

OnHub 11 years ago

What specs are you talking about specifically? It doesn't look like a server at all.

Why is this only offered to lawyers and legal professionals? I have had countless scenarios where I just want to look up something regarding the laws surrounding a topic but get lost looking for accurate legal information... This seems like a perfect solution for that use case, no?

Love and Math: The Heart of Hidden Reality - by Edward Frenkel http://www.amazon.com/Love-Math-Heart-Hidden-Reality/dp/0465...

Such a great book for people who love math. The end of the book gets a little bit hairy with more complex subjects but it is a great story from Mr Frenkel of going from school to working on the Langlands Project - toted as the rosetta stone for math. Defiantly a must read for anyone who wants to get into mathematics as a career

I can completely relate, Often I find that I wish I had a minoritory report style HUD in my eyes/brain to allow me to sort, append and edit things I think about. My mind is racing. There is so much information available, so many people sharing things that I want to read, intend to, but never get to. It's hard, and I sympathize with the OP. The best advice I can give is that of all the things I've learned its dont be hard on yourself, take baby steps, and build positive habits... There IS too much information out there, impossible to consume in any normal manner. Dont be afraid to let go of some information (at least for me, it feels like I'm already letting go because of the overload/) A lot of the time, some of these things are more temporary than others. Try to start to focus on the things that are highest priority, most interesting to you, and have the most relevance to you as you are now. If this is troubling, the question becomes more of a priority focus than an overload of information. Otherwise, it just becomes a diligence and habit problem. Along with this is also a problem with letting go with information. The fact is, that its impossible to learn all the things right now. So focus on what is relevant to you, take baby steps, read every chance you get but dont burn yourself out. You can override this information overload.

^ This is really important to get. Hackathon isn't some required thing you absolutely have to do, or even finish for that matter.. Its a great way to get your feet wet not only in whatever you're hacking with/on, but just to meet the community.

If you're going to go to try to win, that's great.. but people shouldn't feel that there is some sort of responsibility to be there, and to give it your all. I have left hackathons because of other commitments, or I just got bored.

I come from using New Relic for our server monitoring, and there are a couple things that I can see that I already love about Sea Lion, their realtime stats, and ad-hoc commands really opens up to allow any kind of monitoring. I would like to see the ability to rename servers instead of using their hostname.. as well as multiple stats on the page at once.. Other than that, this is really awesome!

Considering going on one of their paid tiers

Terraform 12 years ago

Unreal, I am really stoked to start playing around with this!! Thanks Mitchell & Hashicorp team!