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mauz

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While most people redeem their credit card points through the Chase or American Express travel portals at about 1-1.5 cents per point, transferring to an airline partner can yield 3-8 cents per point for business class or 12-20 cents per point for first class.

Are there any indicators on your website of how many cents per point a particular booking would be for?

This is the weirdest sequence of events I've ever seen from a company. At this point, from the point of view from someone that's not involved in this, it's more intriguing than it is frustrating.