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mathiasn

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Depending on the point of view it can also be a strength. Actually many of our customers like that we're in Slack because their people are already there:

- no login required to request an access - they don't need to "learn a new application"

So for end users that's great. There is still a web app for admins with more details.

But I can see where you're coming from. We plan to offer an alternative to Slack to be independent if the customers want that.

Yes, that's what I heard too. I mean they still have SCIM which allows you create/remove user accounts via API. Although that's still security relevant, giving at least SSO out for free would help already. Still, I would prefer something that does not relate to security.

What do you mean with Docker? I saw on their page that they offer SSO on the highest tier, so they do not look solely on ARR then?!

Oh yeah, that's indeed a step back when you compare it like this. Especially today, automation should be possible everywhere. There is no real reason for that. SaaS apps could just stop blocking that and everyone would be happy. Some just need to start...

Indeed, that became a bad practice... Zoom, Calendly just to name a few do that. That's so stupid and just not customer-friendly at all. Whenever I see this, I start searching for an alternative... But there are also role models in the market like Slack that prorate even based on days after a user was deactivated. And they even remove users from billing when there were inactive for a longer period. Very kind :-)

Oh yeah, Elixir is just amazing <3. We use it for our commercial platform accessowl.io. Parts of OpenOwl are originated from there. It was the fastest way to push OpenOwl out. Moreover doing it like this allows us to use OpenOwl as library there.

But yeah I was thinking longer about it as Playwright is pretty good for scraping/RPA and works best with Node. One (expected) limitation is that we cannot easily open a browser window to let the user enter a OTP or solve a captcha as we encapsulated everything into Docker. Not sure how we can solve it yet...

Typically only companies above a certain size use SSO systems, and even larger ones require it for everything.

I believe it's historically grown but it's not true anymore. More companies would use it if they could as this makes your processes way more automated, easier and more secure. Also more companies take security seriously (i.e. more and more companies get ISO27001/SOC2 compliant) but just can't afford the Enterprise prices.

Fantastic feedback. Indeed these are distinctive problems. For instance, "SSO is expensive" seems to be the root cause for the "centrally manage permissions" and "automatic account provisioning/deprovisioning" problems. At least when we're not talking about enterprises.

OpenOwl tries to give transparency over the user permission data in your SaaS tools - independent whether you have SCIM APIs or not. It's read-only though. No automatic account provisioning here.

However, as some of these problems are very close to each other, it could make sense to solve them together. But that's not the intent for OpenOwl.

Hmm not at all. But isn't it just another persistence storage? I mean yes, it's a column instead of row-oriented one. But essentially it saves data.

The core problem I want to solve is basically getting data from various SaaS tools. Alone getting the data is a big challenge especially when it's usually not available in the right form or the API is not accessible. Another one is then consolidating data of several tools with complete different data models.