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kuviaq

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"The biggest issue I have with recommending Surface is that you know the next iteration of the device is likely going to be appreciably better, with faster/more efficient hardware and perhaps even a better chassis. "

Why call this out when it is true for every single piece of consumer hardware these days?

I think the issue around this is in big companies you rarely see the reasons for the shift in priorities. At least this has been true in my experience. When priorities shifted in my last job all we got in explanation was some buzzwords and a 'trust me'. At my current startup job, when priorities change I get all the information that lead to the decision, and can also participate in making the decision.