kezza

That's a very valid point!

And I agree, it is sometimes difficult to get that message across (especially, on a single blog post). Probably the biggest offering is seriously talented sysadmins, there's plenty of articles which hopefully get some of that across. For example, the 10 year old MySQL bug which we recently fixed. Could be wrong, but I am not sure that your $20/month hosting providers would be doing that for a client.

Hosting is a lot more expensive in Australia.. To give you some idea, for wholesale bandwidth alone we pay in the order of 20times what it costs in the US or Europe.

The reality is we're a long way from everywhere. When we connect into the US we need to run the cables 15,000kms and we get to pick up the vast majority of the costs to do so. Then when you try split that cost over 22 million people versus the 300million++ in the US, you end up with economies of scale which are way out of whack with what your familiar with. :)

To give you some idea, the vast majority of residential DSL connections cost in the order of $100/month .. and only come with 150GB data allowance. :)

Different markets for different people. Anchor isn't going after the commodity/volume end of the market like Linnode. Horses for courses.

Quality costs money :)

For what it is worth, It was reported to RedHat, but our experiences with them have proved to be fairly.. hmm.. lackluster.

We've talked about it before http://www.anchor.com.au/blog/2009/02/the-value-of-commercia...