In your story I can find a similarity with a problem I had: you were put on hold because of a "key customer" while I haven't enough "bargaining power" to have my customer to stop the former website from receiving new orders and new registrations (it is an ecommerce website) for a time long enough to have the site correctly migrated without further pressure. In both cases there were an added difficulty because of being too much "compassionate" with the customer needs.
kaosmos
Web design, photography, tinkering and other mishaps. Especially other mishaps.
my public key: https://keybase.io/kaosmos; my proof: https://keybase.io/kaosmos/sigs/WeJJyyk3Qa_GEpSwxuTIzhgCiDbHLDAxomm13P9Qb3c
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