The clincher: "That's where the opportunity lies to surprise and delight: Find the way to solve a problem that the customer has absorbed as a fact of life, a pain they've borne so long they don't even realize it's there anymore. Those opportunities rarely present themselves as feature requests."
joshclark
I live and work in Paris, where I'm the developer of Big Medium, a web content management system. You can find my other projects, along a bevy of poorly conceived opinions and cat photos, at: http://beta.bigmedium.com/
I spent the first decade of my career making documentaries for American public television, and the last decade making interactive web stuff. I'm particularly interested in making tools to make it easy and fun for regular folks to contribute, share and mix content on the web.
Posts3
Comments3