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johnwaynedoe

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I think examples of jobs that have a high potential to be automated could help. Just to get the creative ball rolling. Or just presenting specific problems. The tech crowd loves to dive deep into an issue and try and fix it. But I think part of the problem is, they don't have enough understanding or knowledge to know what could be automated and where the opportunities are. For example, I grew up in a rural community, but was not directly involved in running a farm. I am interested in what you are saying, but I have trouble thinking of what needs automated. I want to put my brain too it, I just don't exactly know what I am putting it to. Hopefully that makes sense.

Perfect. Thank you for all the links. I will definitely consider a dedicated box if the price is right. I appreciate you taking the time to make some recommendations. Picking through them now.

Thanks so much for the detailed write up. I entirely missed these days and they're fascinating to read about in this level of depth.

The issue within the call centers are poorly enforced rules. If you have several customers a day demanding something eventually they just wear the reps down. When management fails to enforce those rules, and angry customers keep pushing, eventually the reps just do it. I've unfortunately seen/heard it more times than I can count in call center environments. I believe they honestly are trained well enough to know better, they just become apathetic. Not saying its right, its just what I have witnessed. Within my call center I am looked at as a stickler because I follow documentation to the T. It's sad that this generally makes you an anomaly within a call center.

I use Jolly Rodger as well and love it. I think you're correct about picking up the call getting you added to a list. When that happens I just go on the offensive. I call them back and forward the call over to Jolly Rodger multiple times. I have been blacklisted by every call center that I've done this with.

I wish I worked there, I do miserable tier 1 tech support. The reason I am promoting their browser is because it has the exact functionality the parent comment was looking for. Its also a really neat project by a former Firefox dev. It's a browser made to inherently block ads and tracking . Its essentially seamlessly does what several add-ons do for me in Firefox. I'm just excited to see a browser take tracking ads, fingerprinting and other browser privacy seriously.