immad

Agreed. We would need a credit card to target that spend.

Appreciate the feedback.

Okay. We don’t have a credit card right now, only debit.

For small businesses doing high reward credit cards is not a sustainable business. Which is why Brex is shutting them down.

This comment is so ironic. Love it.

Support is <5% of our revenue.

If the product mostly does what it should then support costs shouldn’t be crazy.

(Assuming that’s the part that you think is unscalable for us)

CEO of Mercury here.

If you are looking for an alternative, we are 100% committed to businesses of all sizes:

A) the smallest businesses can be the next big startup

B) We maintain strong unit economics at all sizes.

We setup a landing page to get these customers onboarded quickly: https://mercury.com/partner/brex

(I am the ceo of Mercury)

Sometimes a bank compliance team can not legally say why a bank applicant is not approved. In those situations we can also not tell an applicant that, that is the case.

Though that is pretty rare, if you email me your company name/email I can take a look to see if I can provide more insight. We generally try to accept everyone we can legally accept if they are not in a prohibited industry etc.

The parent mentioned QBX statement, which is a Quickbooks format. Its a fairly standard format used across different accounting software.

Thanks for the details Tyler.

Exporting - From my understanding the CSV format matches the QB specification. Are you saying that it matching the filters is an issue or that the format is incorrect.

Treasury for nonprofits - We only just launched Treasury (in December) and nonprofits are a relatively small part of our business so this hadn't come up during our alpha. I am going to investigate why our clearing house does not support nonpfotis, and make sure the restrictions is clearly stated.

Tea Room Deals/Perks - We recently launched this https://mercury.com/perks. Did you see this already and it doesn't match what you want or did you miss it?

Tea - We were revamping the tea packaging so it might be on pause right now. But we do really ship some pretty nice tea normally :).

The other thing that you get with tea room is free domestic + international wires.

Anyway, I can see why your experience was disappointing. I really appreciate the feedback and hopefully we can improve to deliver something better in the future.

We have a QB export compatible file. It's an export button on the top of our transactions page and has date, description, amount, status, bank description, reference and notes as column.

I don't think we have specific documentation of that feature, but I am happy to demo it. Our api documentation is here: mercury.com/api.

I am sure there is something specific Tyler was talking about. Would love to learn what it is so we can fix it.

(I am the ceo of Mercury)

We do have an export feature. Let me know what its missing (email in bio).

Also, what did you think was misleading? We try to be fairly straightforward and transparent with everything we offer.

Yeah, super easy. Just go to mercury.com/cards once you have an account.

If you email us we can enable support to South Africa (and most countries). We need some extra info right now to do that.

We should be able to do most (non sanctioned) countries by default soon too.

99% of the time Plaid functionality is used to transfer money from your previous business bank account to Mercury. In that scenario it's useful to have balance information.

Most people transfer money from personal account via another means (checks, wire etc). Though agreed that it's bad when a personal account is used and the balance is leaked to cofounders.

We make money on debit card usage (interchange) and deposits that sit with us. We will be adding a couple of other revenue streams this year.

We have pretty good unit economics and the bigger we get the more money we make. Agreed that you should be skeptical of anything that makes a loss on a per user basis.

We now have an iOS app.

I don't think CSS modules are the issue to making it responsive. We just decided to focus the design/engineering resources on making mobile apps instead of responsive web app.

Ideally we would do both though, and hopefully we can in the future.

Currently 0. But we have a new product coming up that will help with that.

Feel free to email me if you want to be in the beta for that. Won't be widely released till August.

Displaying personal balance - Thats come up before, will try to get a fix prioritized for that.

(I am the CEO of Mercury.com.)

Lots of people switch over from SVB to us. Happy to answer any questions you have.

We go out of our way to be transparent in pricing, have great customers service and "just work". We dont currently do LoCs though.

Also feel free to email me (my username AT mercury.com)

Can you email me (email in profile) and I can connect you to some people in the US trying to solve this.

Mercury | React+Typescript, Haskell Engineer, Support, BD | San Francisco, CA | Full-time | ONSITE or REMOTE (US)

Mercury (mercury.com) is building banking products for startups. We are currently ~30 people and have raised $26m from top tier investors (A16Z, CRV, and more).

We launched less than a year ago (April 2019) and have 5k+ happy customers.

This is my 4th company. My previous company, Heyzap, was YC09, was funded by USV and was acquired for $45m.

Backend: Haskell; Frontend: React/Redux/Typescript/iOS/Android; Infra: NixOS, AWS

We like generalist engineers and happy to hire smart people that are willing to learn. We are open to remote engineers based in the US.

My email in profile or email jobs AT mercury DOT com.

Also hiring for BD, Customer Support, and other ops roles in San Francisco.

Please reach out even if you don't see an exact fit on our jobs page (https://mercury.com/jobs).

Mercury | React+Typescript, Haskell Engineer, Visual Designer, BD | San Francisco, CA | Full-time | ONSITE

Mercury (mercury.com) is building banking products for startups. We are currently 26 people (13 engineers, 2 designers, 5 BD/Ops) and have raised $26m from top tier investors (A16Z, CRV, and more).

We launched 10 months ago and have 5k+ happy customers.

This is my 4th company. My previous company, Heyzap, was YC09, was funded by USV and was acquired for $45m.

Backend: Haskell Frontend: React/Redux/Typescript/iOS/Android Infra: NixOS, AWS

We like generalist engineers and happy to hire smart people that are willing to learn.

My email in profile or email jobs AT mercury DOT com.

Also hiring for BD, Accounts and other roles.

Learn more: https://mercury.com/jobs

I am the cofounder of Mercury.co. We built a modern bank to support US businesses.

I am somewhat surprised by the negativity on HN to this post. I think the author is on target with issues he identifies at incumbent banks.

The future is going to be customer centric, technology driven banks and the incumbents are going to have a very hard time adapting to that change.

A dead persons skin is still conductive.

Mercury | iOS Swift, React+Typescript, Haskell or generalist Software Engineer | San Francisco, CA | Full-time | ONSITE Mercury (mercury.co) is building a bank for startups. We are currently 14 people (8 engineers, 1 designer, 5 BD/Ops) and have raised $6m from a tier A VC (A16Z). We launched 4 months ago and have 2k+ happy customers.

This is my 4th company. My previous company, Heyzap, was YC09, was funded by USV and was acquired for $45m.

Backend: Haskell

Frontend: React/Redux/Typescript/iOS/Android

Infra: NixOS, AWS

We like generalist engineers and happy to hire smart people that are willing to learn.

My email in profile or email jobs AT mercury DOT co.

Also hiring for Accounts, Marketing, engineering interns and other roles.

Learn more: https://mercury.co/jobs

Mercury | iOS Swift, React+Typescript, Haskell or generalist Software Engineer | San Francisco, CA | Full-time | ONSITE

Mercury (mercury.co) is building a bank for startups. We are currently 11 people (7 engineers, 1 designer, 3 BD/Ops) and have raised $6m from a tier A VC (A16Z). We launched 10 weeks ago and have 1k+ happy customers.

This is my 4th company. My previous company, Heyzap, was YC09, was funded by USV+Qualcomm and was acquired for $45m last year.

Backend: Haskell Frontend: React/Redux/Typescript/iOS/Android Infra: NixOS, AWS

We like generalist engineers and happy to hire smart people that are willing to learn.

My email in profile or email jobs AT mercury DOT co.

Learn more: https://mercury.co/jobs

Mercury.co uses Haskell. It’s been great so far.

Mercury.co/jobs if you are interested.

Its most likely geographical arbitrage

Since you made me curious I read the why :)

The Soviet whalers, Berzin wrote, had been sent forth to kill whales for little reason other than to say they had killed them. They were motivated by an obligation to satisfy obscure line items in the five-year plans that drove the Soviet economy, which had been set with little regard for the Soviet Union’s actual demand for whale products. “Whalers knew that no matter what, the plan must be met!” Berzin wrote. The Sovetskaya Rossiya seemed to contain in microcosm everything Berzin believed to be wrong about the Soviet system: its irrationality, its brutality, its inclination toward crime.

I found my first “real” job very draining in the same way you described. And for a while I thought that I just wasn’t motivated by anything.

I quit. My first 2 companies failed but I have never felt unmotivated since (13 years later).

Your experiences might wary.

Yes, we already do that