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guims767

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At least it'd be good to have an automated email when someone from support access your data with what data was accessed, when and by whom and for what purpose (i.e. related to your support request).

Support asked me to authorize their access by replying "OK" to an email of them. I asked to know more about this and they said that only trained engineer will access my data, and that they would wait for me to reply OK to their email before to do so...