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gilgongo

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UX Myths (2014) 10 years ago

The OP is referring to "visited links", not the style of the unfollowed links.

Not having a followed link style in this context degrades the usability of the website because you have to rely on your memory of which links you have followed on the list and which you have yet to see. This is an important and little remembered point in the current interaction design "dark age", as Bruce Tognazzini puts it, and Norman et. al. <a href="https://www.fastcodesign.com/3053406/how-apple-is-giving-des... recently written about</a>.

(It is of course also true that the unfollowed link style is not very clear)

While the idea of government intervention in the free market is classically dismissed by right-wing politics, the reality of the past 40 years has been heavy intervention by US and many other Western governments.

However, unlike the forms of left-wing intervention that free-market thinkers decry, this intervention takes the form of tax breaks, bail-outs and guarantees against market failures by governments to industries and individual corporations. This has produced what's been called "socialism for the rich" in many countries, where financial institutions are free to act without fear of any consequence of negative repercussions. Just as steel mills were in Soviet Russia, or rice farmers in Mao's China.

Witness this week's apparent bailout guarantee by the UK government to Nissan, the TTIP, or the way the Japanese government behaved towards its financial sector in the 1990's.

A very small number of people may intentionally sit down to design systems that purposefully trick users into doing things they don't want to do. However, to lump that in as he does with a load of other things that are basically not being done from choice is silly. Yes, they are not 100% good things, but they are not actively malicious either. Intent. Culpability..

How does Harry Brignull get his dark patterns site covered so regularly? About once a year for the past decade, somebody does an article about it. Weird.

Anyway. I'm a designer and my work has even featured on his site (after he did some freelancing with us - cheeky begger). His implication that people like me sit around trying to making life harder for customers is complete bollocks. We don't. Businesses just don't. It's bad business and nobody would willing do it.

Usually (and I grant their might be a tiny number of exceptions) they have to do things crappily because of constraints beyond their control. It may seem malicious to the likes of a freelance design-and-run merchant like Brignull, but it's not. It can also just be clueless visual designers wanting to make things pretty at the expense of being usable. But mostly it's just hidden constraints.

But hey who cares. It's good rant material.

Hardly unexpected, but sad none the less. Interesting how they wonder whether a pure online edition will be able to support the same number of journalists. Were it not for the assumption that online ad revenues are busting in the same way as print sales, the platform should have no relevance to that. What a time to be ad funded as iOS9 comes out, for example...