ernst

This is a new huge restriction on using the Facebook Messenger Platform.

We've integrated with Facebook Messenger Platform and our customers use our Bot to talk to their customers.

We can not opt in for the new Subscription Messaging & Customer Matching since 'support' is not eligible.

Which means if support agent can not reply within 24 hours (weekends) then only one "bonus message" can be send until customer replies.

I find this absolutely discouraging from using the Facebook Messenger Platform. I've never seen a company cripple their own product in such a way.

And using language like "bonus message" makes me feel like we're using a childish product.

Tao Te Ching http://taotechingdecoded.com/TbM/0100.html

what I don't understand is that they're both down / offline for the last 30 minutes.

are they hosted on the same platform?

I lolled at "as not yet seen on" too.

The proxy issue is indeed unacceptable.

You can not change the future. You can only be in the Now. Eckhart Tolle - Power of Now.

Not stalking, but it's in my head now.

Like, if this are my bigest moments in life in 2012.... then I must post more, meaningful stuff to facebook so that my yearly review in 2013 will be more satisfying.

so they indirectly ask you to add more meaningful content to your wall... otherwise your review in 2013 will suck again.

According to facebook I live my life on facebook.

"See Your 2012 Year in Review Look back at your 20 biggest moments from the past year."

Are you kidding me? These are my 20 biggest moments from last year? Only because they're posted on Facebook?

Got to be kidding me. It's time to delete my account.