Hi. I am sorry about this issue. Can you email dane@cloudflare.com, and it will get resolved? I am also working on more systematic fixes for when customers get into this situation.
That is correct. We run baremetal and all process run on all boxes. The one exception is we put our remote browsing product in gvisor which does use containers.
This should definitely not be the case. We are getting this fixed. We will have a reporting page up shortly to also make it easier to report these type of issues.
Don't forget about California income tax off the top. Then their is the basics like food which is more expensive in SF and finally cost to raise kids. It's pretty easy to believe his story.