HN user

chrisleydon

261 karma

Creative Digital Media Artist, Founder of TinyGrab, Tech Editor at BiG! & TechCrunch TV Producer. 22 years young.

@leydon - chrisleydon.com

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chrisleydon.com 12y ago

Reliably recording coding demos and presentations for video

chrisleydon
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chrisleydon.com 12y ago

How to make sure your developer presentations don't look like crap in videos

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www.youtube.com 12y ago

Feathercoin: A new type of Crypto-currency

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brack.in 12y ago

Startup Raises $4M from VC’s, growing by 300% /m and hiring

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chrisleydon.com 12y ago

Video Production Guides for Tech Startups

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chrisleydon.com 12y ago

Hacking Your Event Video to Make the Most of It

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chrisleydon.com 13y ago

The 5 Best Ways to Video Your Event

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chrisleydon.com 13y ago

Explaining the Hidden Costs in Tech Event Videos

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chrisleydon.com 13y ago

SimCity, Diablo III, MobileMe & Sidekick - When Will We Learn?

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www.youtube.com 13y ago

What Makes A Successful Crowdfunding Pitch?

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chrisleydon.com 13y ago

Mike Butcher & Paddy Cosgrave on what makes London Web Summit special

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blog.chrisleydon.com 13y ago

How Men Can Remove Their Data from Luluvise

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www.youtube.com 13y ago

Top Startup Lessons Learned from Growing and Failing

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blog.chrisleydon.com 13y ago

An open letter to Laura Kalbag, a woman who wants to be a token speaker.

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21pts23
vimeo.com 13y ago

Designing for Mobile

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vimeo.com 13y ago

Logic Programming

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vimeo.com 13y ago

Start Up Stand Up

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magnate.co 13y ago

Tomorrow's Web is Back in October

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www.youtube.com 14y ago

Tech Blog Pays Copyright Claim in 6,000 Penny Coins

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thenextweb.com 14y ago

General Assembly Launches in London

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9pts0
www.gosquared.com 14y ago

Real-Time Web Analytics and Complying with EU Cookie Laws

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4pts5
www.gosquared.com 14y ago

How to Stop a Botnet Attack Exploiting Apache ProxyRequests

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www.gosquared.com 14y ago

Superior Support

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27pts23
www.gosquared.com 14y ago

6 years on, the GoSquared story so far

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www.gosquared.com 14y ago

Coupons on Interest - The Next Level of Groupon

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www.gosquared.com 14y ago

London Real-Time media roundup

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thenextweb.com 14y ago

Real-Time Website Stats on the iPad with LiveStats

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4pts0
londonrealtime.co.uk 14y ago

London Real-Time: A hackathon for Twilio, Pusher and GoSquared Apps

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9pts1
www.gosquared.com 14y ago

The Ultimate GoSquared Guide to Running a Software Daily Deal

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www.gosquared.com 14y ago

GoSquared LiveStats for iPad

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It's unfair to brand all women like this... just the ones who engage in such activities on Lulu.

Obviously we all want people who are great in bed, look stunning and don't smell, but there's no need to publish this info and make people feel terrible about themselves.

All this bitching goes on in private, perhaps we just ought to leave it that way? Certainly don't need an app for it. Just degrading.

So will I, however it was just a concept ad and I'm still the copyright holder. I make a habit of not selling my copyright when I freelance, or do work for favours, makes more financial sense to license it.

Superior Support 14 years ago

Thanks guys! It's only a version one document at the moment so we can update it with your feedback in the next version.

Superior Support 14 years ago

That's true for certain feature requests, but we're targeting support problems with this particular sheet. It's best not to assume that the customer is 'stupid' and instead see them on the same level as them, it's all about a mindset. If you go in with the customer is always wrong you won't go that extra step to try and help them, more dismiss them.

Superior Support 14 years ago

I can understand where you're coming from. From a support mentality they have to be viewed as being right, although admittedly there are some customers that are probably worth losing in the long run.

The idea behind that point was more to push the team to get things right and go that extra mile to help the customer. If they're rude though then the rule doesn't apply.

There are still calls for one and in the West Midlands the police have started to limit data connectivity in an attempt to quash the "BBM effect".

These are the disenfranchised youth who are just angry and have no agenda. They don't care for a system, or a society, that's given up on them. In many respects their just violent for the sake of it - This AudioBoo highlights it well: http://bit.ly/nNhFOq

I think you missed the point. The article is highlighting the increasing inevitability that OS X will become a closed system where you will only be able to install apps and add ons through the Mac App Store.

It was an early and foolish decision we made back in the dearly days of TinyGrab. The original system wasn't built, or even created, to handle more than a handful of people using the service. Thanks to some great PR though we scaled to ver 400,000+ users almost over night. The code base was horrible, buggy and 2.0 was being written to fix all of that. It was supposed to be a smooth transition over, but unfortunately someone got there first and forced us to launch the new system.

We have more backups than you can shake a stick at. The issues lays with the server being compromised and being forced to shut down. The old API and apps relied on a fixed IP address. It would have taken us months to get TinyGrab v1 back up to scratch, or a few weeks to perfect 2.0. No data was lost, what would you choose?

Chris Leydon TinyGrab Founder and Project Manager chris@tinygrab.com