HN user

benohear

592 karma

Designer and illustrator with a love of tech. I run a small web design company near Munich and am a cofounder of a boostrapped Geneva based startup dedicated to enterprise software.

http://www.revelate.de

http://www.revelate.com

Posts19
Comments153
View on HN
www.revelate.de 12y ago

16 insights from mentoring at Lean Startup Machine Munich

benohear
2pts0
www.revelate.de 13y ago

Lean UX: How to settle arguments about website features

benohear
1pts0
www.revelate.de 13y ago

Telekom, #Drosselkom and Us: How Germany's main provider is losing the plot

benohear
1pts0
news.ycombinator.com 13y ago

Ask HN: How did Google do the Sendak Homage (today's Doodle)?

benohear
1pts0
www.revelate.de 13y ago

In search of a social media strategy: Making our process transparent

benohear
4pts0
news.ycombinator.com 13y ago

Ask HN: How do you protect yourself from bank fraud?

benohear
12pts7
www.revelate.de 13y ago

Paper Prototyping

benohear
1pts0
news.ycombinator.com 13y ago

Ask HN: Quality shared hosting or affordable managed VPS

benohear
3pts8
www.revelate.de 13y ago

How to plan your web design investment

benohear
1pts0
www.guardian.co.uk 13y ago

Five ways Apple has lost its bite

benohear
1pts0
www.revelate.de 13y ago

Request for startups: Fix conference booking

benohear
5pts2
www.revelate.de 13y ago

Mission critical UX: A glimpse at DLR

benohear
3pts0
news.ycombinator.com 14y ago

Ask HN: Best Python web framework

benohear
116pts105
news.ycombinator.com 14y ago

Ask HN: How do you A/B test infrequent events?

benohear
1pts0
luigime.com 15y ago

Proof that Google Panda imposes site-wide penalties

benohear
2pts0
money.cnn.com 15y ago

Warren Buffett on the Stock Market [1999]

benohear
2pts1
www.uxmag.com 15y ago

Busting the Myth of the Giant Green Button

benohear
2pts0
www.guardian.co.uk 15y ago

Flying cars finally lift off

benohear
3pts3
www.tenthings.me 15y ago

Share ten things about yourself that your friends and co-workers might not know

benohear
3pts2

Tiny Habits by B.J. Fogg would likely help you further.

The key trick is to start really small to remove the hurdle of getting going and establishing the habit, and returning to small in moments of low motivation or other impediment (eg 1 pushup will keep the momentum. 0 pushups won't)

Why does that matter?

First, I would imagine that in a fragile market any major piece of bad news could trigger the necessary panic (the Credit Suisse hedge fund story would have been a prime candidate), but it seems impossible to know in advance which one.

Then, I would have thought that if you are wondering what to do with your money the more important thing would be a rough sense of timing (or market level) for the crash and a sense of what assets will do well in the aftermath.

According to David Hunter that level is SP > 4700, which he reckons will be reached in the next few months and in the aftermath equity will perform poorly and commodities will do great.

By the way, if anyone has reasons to believe this is full of shit I'd love to hear them. I'm certainly no financial expert.

Buy a pan without a non-stick coating (eg stainless steel or enameled cast iron) and try and fry as much as you can in it.

The feedback is straightforward: If your food sticks, you've messed up. It teaches you loads about the right amount of heat and patience.

I wonder to what extent people are substituting their estimated score with their estimated relative position.

Let's say a 50% score at a test puts you in the 1. percentile and 70% in the 99th. I would actually expect people to estimate their relative position roughly in line with their results.

This is all very cool, and FWIW I also love the retro design.

Sorry if I missed it, but one thing I couldn't find on the website is what legal entity is behind the service. It would be important for me and the organisations I work with to know who we are trusting with our data.

It might even be a legal obligation to have that info on the site depending on which country you are located in (Germany for sure, not sure about others).

A simple rule for dealing with comments is « no feedback on feedback ».

Obviously works best if the person commenting doesn’t have any power in the situation. That being the case, avoiding a big discussion and extracting whatever useful information is contained in the comment is a net win.

May I suggest two framings that might help?

The first is that the option of being permanently productive doesn’t seem to be open to you, at least not right now. The bit that makes compulsive behavior so hard to get rid of is that it bypasses the executive circuits of the brain, and if you are fighting on two fronts by trying to do reestablish rational control AND strong arming yourself into doing something productive in a state of exhaustion then it is even harder.

So realistically at the moment the choice is between meaningful downtime and endless YouTubes (or whatever your rabbit hole of choice is). Once you have reestablished executive control then you can consider reintroducing productive activities.

The second reframing is to view culture and social interactions as learning about the human condition. You’re still growing your brain, just not in a way that is directly applicable to your professional life.

And in any case: No one should go through life without having read War and Peace :-)

To your last point, if it is possible for drug addicts and alcoholics to overcome decade long compulsive behavior, there is no reason you can’t too.

If you are genuinely clear as to your values and what gives you meaning then mostly it would be a case of building new habits. I’ve found B.J. Fogg’s Tiny Habits to be really effective for that.

One other thing worth mentioning is that you might be beating yourself up for not being productive in your spare time, which is particularly self defeating since the feeling of guilt will lead to more of the avoidance behavior. If you are tired after a full days work maybe start by planning more meaningful ways to relax, like watching a good movie, taking a bath or reading a book.

Finally make sure you are actually pursuing happiness in the right place. Laurie Santos’s podcast on happiness is well worth a listen (and is conveniently also a relaxing thing to listen to in your spare time :-)

The bit I struggle with is the contradiction between "try ideas out cheaply and fail many times until you hit on the right one" and "believe in what you do and keep going come what may". How do you pick between the two?

Jason, this is amazing stuff.

As the father of an 8 year old, I'd love to know how you got the kids to the point where "Create a web page called big-green-circle.html" and "Hint: use the events onmousedown and onmouseup" made any sense to them.

(alternatively, just put your curriculum in an ebook - I'm sold already)

I've been wondering what was Medium's secret sauce for hitting the HN homepage so often (a part from a lot of good content). I guess multiple stabs per story helps ...

You make a good point. Though this particular friend might well stick to it - €1600 tends to focus the mind.

But to be honest, I'm asking primarily for myself and my family. I'm not sure anyone can really be sure there is no malware on their browser (via Flash zero days or what have you), especially if several members of the family use the computer. This gets much worse with teenage kids.

So gambling the entire contents of my bank account on the assumption I'm malware free isn't quite doing it for me.

That's why I'm thinking that a straightforward setup is appealing: "When I bank, I use the OS on this USB key and don't use it for anything else".

But I also wanted to know what people around here do. Simply assume their machine is clean or take further steps?

I'm not sure if it was Eurograbber itself, but a similar attack in any case.

Bank is "trying to help recover the funds" but won't cover if that fails. Part of the problem is that it took him a while to realise this had happened. I think it was the Sparkasse, but not 100% sure.

No idea what state his AV in. He's a smart enough fellow, but definitely non-technical.

EDIT: Missed your line about the live CD. I considered that, but I find rebooting a major PITA, hence the VM-on-stick idea. How is it working out for your parents?

OK, but I think you're missing the point slightly. I'm not interested in rock bottom prices nor huge capacity. I want somewhere to put SMB clients where neither them nor I need to worry about it.

So self managed is out. As for shared, above a certain level which both you and Hetzner exceed, more capacity is irrelevant. What really matters is great support and rock solid performance and reliability. If that's on the table then I'd happily get my clients to pay 2 to 3 x what you charge.

How about a lawsuit insurance scheme? Pay $X per month and if you get sued the insurance company will take the case to court and pay any damages.

This would kill the effortless €600 extortion scheme, and probably also DDOS the court system.

Possible backfire: It makes the labels even more lawsuit happy knowing that there is a pile of cash there if they win, and / or the cash reserves of the insurance are not sufficient and it goes bust fighting suits.

It looks nice, but for all I know the conference I was booking was using that. My primary pain points were Paypal and the separate search, booking and payments for flights and hotels, which lilregie doesn't solve.

Superior Support 14 years ago

One thing I'd add is: Once a problem is escalated, put the customer in direct contact with the higher level support. Triage is fine, but not being able to communicate with whoever is working on your problem is really frustrating.

Superior Support 14 years ago

I disagree, at least from the perspective of a customer. One hosting company I like to work with used to answer competently within anything from 10 minutes to an hour and this turned me into an evangelist. The prompt answers also made me a lot more tolerant when the response wasn't correct and allowed another iteration without waiting for another "within 24 hours".

IANAL, but I have had to deal with trademark issues and as I understand trademark law you would be considered to be in exactly the same market. The difference between, say, pet food and hosting would be considered relevant, not between storing backups and storing PHP websites.

Also, regardless of whether you did so or not, the logo really does look like a slightly masked copy. Do an image search for "blaze" to see a number of possible treatments on that theme that would not result in such a resemblance.

I am less sure about the name, but the difference is swapping "b" with "st", so I wouldn't be surprised if that would also be considered trademark infringement.

Anyway, it depends how you understand "not a problem"; You might feel morally justified, but I believe that legally you are on pretty shaky grounds. On the other hand, Backblaze would have to kick up a fuss for that to actually matter.

I'd like for these redesigns to start by listing:

#1 The problems they are trying to solve

#2 The qualities of the current design they need to preserve.

The discussion could then focus on whether the two lists are valid and how successful the redesign is in solving #1 without fucking up #2.