HN user

anthonys

36 karma

anthonysexton is at gmail

[ my public key: https://keybase.io/anthonysexton; my proof: https://keybase.io/anthonysexton/sigs/L8P291bbSubqxoLXkKQkkmlO0IzA-WJUpQD6uAwiml0 ]

Posts3
Comments71
View on HN

Fairly sure Xero use NetSuite (or did- maybe they've since moved) and apparently went to great lengths at the time to make the invoice look like it was generated from Xero.

At least they aren't hiding that anymore.

We looked at this exact setup recently but realised you can't suppress the unsubscribe link from any email customer.io sends.

You can set a flag so the user can't unsubscribe if you have a legitimate reason (e.g. transactional email) but I'm not a fan of the customer experience here as unsubscribe should mean that, unsubscribe.

We Love Tailwind 6 years ago

What are you using to add interactions to it? I find that's the only thing it's missing in terms of getting started quickly.

One thought I have on your model is make your entry price some sort of bundle. Your product is designed for workflows and you can't really have a workflow with 1 user so already you are at 2 users to start.

I am sure you can play around with this but it feels like this product would benefit from getting into as many users hands as possible when you are establishing yourself in a client business. Atlassian is an example of this where all of their products (or almost all of them) are $10/10 users and once you hit 11 users, it goes up quite a bit. That might seem like quite a jump but imagine what you are paying in salaries at 11 people vs. what your JIRA subscription now costs?

Things might be very different in the US, but interchange is nowhere near 2.5% for a debit card in Australia. Maybe that's what is levied to the merchant (or more) but by the time it gets back to the issuer, after merchant service fees and on-charged scheme fees it's more like 0.5% for a debit card.

I could be mistaken but business models built on interchange (I think) have been the downfall of a number of 'neo-banks' from the last 5-10 years. More recently I've seen people adopting a commercial-classified card (or other) for these types of plays for the sole reason of it attracting a higher rate of interchange vs a typical consumer debit card.

I was quite impressed with the service until I found out the only way of using it is via an embed. For documents that (can) be as key as these, I am not 100% comfortable relying on Termly to always work as it should.

I contacted support and they advised them embed is the only option which makes it a non starter for me now, otherwise I would have happily paid the subscription as I do think the documents could be quite useful as a starting point.

This happens almost everywhere unfortunately.

If you want to 'compete', the way to play the game is to promote yourself as most of the time, no one else is going to. This is obviously what your colleague is up to.

I used to get mad about the same thing happening to me and it happened a lot. After talking to different people about ways to manage it, I decided to come to terms with it because I wasn't that interested in the alternative (self-promotion). Now I take comfort from the fact if they have to take credit for it, they are obviously worried about something that I am not.

There are many paths you can take if it's a human touch that you are after but none of those will get you there for $500. If you think Atlas could better explain that then I agree with your comment but I never once got the impression that there'd be any hand-holding along the way.

Off the top of my head, I couldn't tell you. I am sure there's a reason the data guys stuck with it but Metabase did absolutely everything I needed and a little more.

Another vote for Metabase. I used it every day in my last role and would do so again although I don't think it's quite Tableau-level in terms of its analysis and reporting capabilities.

Validation text messages can be useful and as long as you think about the message (Ie. I can pull the notification banner down and see the numbers rather than have to exit the application I am in), it shouldn't impact the process too much.

On Android you can even read the message yourself. It seems iOS can do this too but for now it seems on Apple can read verification messages.

I'd say this is now less likely. Much more natural to pick up and confirm on your iPhone or Apple Watch.