Purism suffered a distributed-denial-of-service (DDoS) attack on July 29, 2023, which took down their site, as they explained on their Matrix channel and forum (when the site came back online). See: https://forums.puri.sm/t/sites-down-no-comms/21000/3
It is likely that someone who owns a botnet saw Rossmann's criticism of Purism and decided to that the company deserved to be attacked, which is a really rotten thing to do, because then people assume that Purism is hiding something.
I agree that Purism should have refunded the cancelled orders, but calling the company a "scam" is way over the top, considering the huge amount of dev work that Purism has done on mobile Linux and the Phosh interface. I own both the Librem 5 and Librem 5 USA and the company is definitely not a "scam".