"Like most companies, we have a performance management process that helps our managers identify who on their teams are performing well and who may need more support. For the small number of employees who are underperforming, we use performance management programs to help them improve, and many employees do just that."
That language is so disrespectful. If I were an Amazon employee reading that, it would feel like being in a toxic, violent relationship and hearing my partner at a party tell others "They're so clumsy; they need my support. They fall down the stairs a lot."