I'd recommend you to read:
Lenny's Newsletter
Reforge Blog
(both have paid and free options)
I've been working for product for SaaS 8 years and we use these resources heavily
Our devs built Copycat when creating our (LiveChat's) docs and then they decided to share it with the world. You can use it not only for synchronizing projects between repositories but also for sharing code between multiple projects or connecting a monorepo to a project’s own repository. Enjoy!
Happy to finally show you our new tool BotEngine, which is now integrated with LiveChat. BotEngine is a tool that lets you build your own chatbot and integrate it with communication channels you're using. Over 21k companies using LiveChat are now able to use chatbots in their work - it's a pretty big step for the customer service business.
Hi! Introducing our very fresh chat application. It has all the basic features you need to smoothly communicate with visitors. The thing that makes it unique is that we’re working on a platform that lets you build your own features and add them to the basic product. You can get early access to the beta version of the platform on the website. Let me know what you think!
Thanks a lot for your valuable feedback! This is the early beta version of our product and we really appreciate our users' opinion. We'll work on that product demonstration.
A chatbot in customer service is a time saver. I know a lot of people working in customer service and they have to answer the same questions over and over and over again. The thing is that if a bot is not able to resolve an issue, the conversation is automatically transform to a human being.
Actually it's not possible to make it using only BotEngine. I'd suggest you to create a microservice which you'll use to suggest content from these articles. BotEngine could connect with this service using webhooks.
The first thing - it's very intuitive and simple, second - BotEngine will be the only tool integrated with LiveChat and third - we'll focus on machine learning.
Probably, but not in the nearest future. We'll have LiveChat (livechatinc.com) in a few weeks (probably even this month). Thanks for the info about the typo!
Please tell me what you think about our link shortener.
We made it to make link shortening easier - it has built-in URL builder, so you can easily create her links for your GA stats. You can also check how many ppl clicked on your links.