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Pascal Deschenes

Tech Thinker. Nu Echo Co-Founder. Speech Recognition & Telephony Industry.

Hike. Code. Read. Build. Garden.

http://about.me/pdeschen http://blog.rassemblr.com

pdeschen at gmail dot com

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Dear SaaS vendors 9 years ago

Why not set a forward filter based on the subject on your end?

Been doing that for years...

Have you considered virtualization? Before adopting OSX, I went the virtualization route myself 4 years ago. I know it works on vmware (at least for me back then with vmw player running on Dell Linux laptop).

It probably depends on your requirements. YMMV

If you're going through this to save a few hundreds, get a mba refurbished.

Pricing Principles 13 years ago

But then you dont get data about how much someone is willing to pay. Why not at least have your pricing table and underneath each pricing package, a signup for free call to action button with their own href anchor ( /signup#gold ) to track within google anyltics or something? This way even though people so sign up for free you'll gain a bit of knowledge about which package they clicked on and as a side effect the potential intend. Not perfect but better then no metrics.

A BNF grammar would be nice to start with.

IMHO, pandoc markdown support is the mother of all implement featuring lots of goodies (table and footnote to name 2)

Backbone UI 14 years ago

Good to hear folks are interested in such combination. Currently working on such implementation currently dubbed backstrap. Might release it sometimes soon.

To put the car analogy straigth I would compare changing the tires with replacing the power adapter. I'm not interested in adding a turbo in my outback like I'm not interested in adding more ram in my laptop.

Happy MBA convert after 15 years of Linux/pc.

noreply@ adds friction because it doesn't invite to communicate. I don't know about you but I, for myself, want to communicate with my customer to get feedback as fast as possible. 2 real life example:

* I once sent a email to my customers about an upcoming maintenance window informing them that our platform would not be available for a certain time period. I got one customer quickly replying "next time, please let us know 1 week ahead" Point noted. Now I send my maintenance notice 1 week ahead. Happy customer.

* We have this automatic billing system which sends an invoice through email following payment. I had a customer once replying saying "Hey. That amount should be x+y instead of just x". Point noted. Shit happens and I wanna know.

Yes those customers could have reached us through our website or something but my point is, why not offer them the chance to hit reply? It's so close!

Also, If you don't have a good ticket system to skim through those incoming replies quickly, maybe you should get one. It pays back rapidly.

Your milage may vary.

[edit: formatting]