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PonyGumbo

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The short version (for anyone who is unwilling to view the link from work): Guy brings his computer in for repairs, techs discover pictures, he's arrested. In court he's finally presented with the evidence (apparently innocuous photos of naked children running around in the yard, playing) and announces that these are his grandkids.

About ten years ago I was working for a company that was featured in a (fairly glowing) article in the NYT. We linked to it from our media page, and a month or two later received a similar letter from their legal department instructing us to either remove the link, or pay them some outrageous amount of money (something like $4500, if I recall correctly). So we changed the link to an "I'm feeling lucky" search on Google that took you directly to the article. Never heard about it again.

I'm using Windows 8 with the aftermarket StarDock start menu, and I've pretty much forgotten that I'm not using Win7 until I accidentally blunder back into Metro. I thought Metro was really neat for the first 20 minutes after I upgraded - until I realized that the mail indicator inexplicably doesn't connect to Outlook. It works with Windows Live/Outlook.com/Hotmail, but not Microsoft's flagship office software suite.

Definitely, I'd drop the free plan and offer a trial instead. My guess is that your plan distinctions are lost on most of your target customers who "just need a website".

Yes, although it's not easily replicable. I spent a couple of years working remotely as a web grunt. Some weeks were insanely busy, but in general it only took a few hours a day of my time. I was able to do a lot of work on my startup between assignments. The key is to find the right kind of company. You want to be positioned as the technical asset who solves problems, not the person who creates the product being sold. If you're the latter (like a web developer in a marketing agency), then there probably won't be much downtime.

Really ineffective performance measurement standards and incentives. When there is no reward for going above and beyond or penalty for simply coasting by, you're essentially creating a haven for shitty employees.

Glad to help. I co-founded an online retail company in the early 00s and (foolishly?) decided that the off-the-shelf stuff available at the time didn't solve our problems, so I ended up writing a lot of code to handle our specific inventory management and shipping issues.

First, well done. It's hard doing this kind of thing in a vacuum, and this is a great start.

From my perspective, the inventory management piece needs some work. Think about it this way - you get a half dozen boxes in with four different styles of shirts in three colors and four sizes. What's the fastest way to get this information into inventory? Example: the long-sleeve shirt with piping arrives in two colors - in green you receive 1xs, 2s, 4m, 4l, 2xl, and in blue you receive 2xs, 3s, 3m, 3L, 1xl. Styles are rarely available for more than a season, so this is a process that is repeated again and again and again. Customers will also want to be able to track product cost, associate products with a vendor, and enter the vendor's sku. Otherwise, it's "We need to reorder those pink shirts. Where did we get those?"

I'd ditch the customer photo. It looks nice in the demo, but I don't really follow why an ecommerce customer would provide a photo. It also makes the rows on the Customers page really tall, which means that you get many fewer customers on a page. The same goes for the products page in the control panel - I'd keep the photos, but reduce the thumbnail size.

On the Products page, I'd want to be able to sort by sales for a given time period. I'd want to know which products are selling well, and which aren't.

Finally, I didn't see any shipping settings (apologies if I missed them)? You'll need to be able to calculate shipping cost for a given shipping provider (FedEx, UPS, USPS, etc) from the point of origin to the customer. Shipping costs are pretty much what makes or breaks an online retail company. Ideally, you'd allow for more than one carrier, since small/light items are usually much cheaper to ship via USPS.