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KThornton

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Getting TC publicity is near impossible unless you're announcing something big like funding or a major partnership deal, or you're already being backed by a big player / VC / Investor, etc...

Sensational Headline? Isn't that what most headlines on HN are anyway?

We're not trying to praise rogue employees for shunning corporate policies and opening up huge security holes.

The reality is that it's happening regardless. People are going to do what they feel they need to to get their job done.

Thus far, the general approach to dealing with this is to enforce more policy, block where possible, etc... which again, has done little to reduce employees from "going rogue".

We want to open the conversation on better ways to solve this problem since current methods simply aren't working.

As a network guy who gets that best understands the risks and consequences of unsecured, unsactioned clouds being used in a company - what would you suggest as potential solutions to give employees tools they need to get their job done, and the Company and IT the security it needs?

Interesting. Have you seen any specific case studies of organizations taking a CYOD strategy?

I wonder if this leads the way to CYOT / CYOC (Choose Your Own Tech / Choose Your Own Cloud) corporate strategies as well - same as BYOD paved the way to employees and business units turning to Shadow IT to get the tools they need.

I'm pretty sure I had this issue - changed a bunch of my privacy settings, and tried to go find specific posts that were in fact DM's from the past, publicly displayed on my timeline, but couldn't. Also saw this response from FB on TC:

A spokesperson told Constine:

“Every report we’ve seen, we’ve gone back and checked. We haven’t seen one report that’s been confirmed [of a private message being exposed]. A lot of the confusion is because before 2009 there were no likes and no comments on wall posts. People went back and forth with wall posts instead of having a conversation [in the comments of single wall post.]“

Previously Facebook issued the statement:

“A small number of users raised concerns after what they mistakenly believed to be private messages appeared on their Timeline. Our engineers investigated these reports and found that the messages were older wall posts that had always been visible on the users’ profile pages. Facebook is satisfied that there has been no breach of user privacy.”

Hootsuite is not a pretty UI :)

So, isn't your filtering out a user the same as muting a user?

I just realized you can add multiple criteria (i.e. From X user, and Y keyword) ... that is valuable. I didn't realize you could do that. (Psssst - see, UX!) :)

I realize people want something pretty, and yes it's enticing but your question was why are people saying they love the idea, then signing up and not coming back. Do you have any user engagement metrics set up (using something like Mixtab) to see where the drop off happens? If you're seeing user growht, but low engagement it could be that the UX is not delivering on the value proposition.

Maybe get some friends/family who use twitter alot to sign up and give step by step feedback along the process and do some customer interviews.

I'm a heavy Twitter user, and marketer, and use and love Hootsuite.

I just signed up, created one filter and one folder, so haven't spent a ton of time, but here's some initial feedback:

What problem are you trying to solve exactly? Your homepage says "easy Twitter filtering" yet the set up seems a bit complicated. Basically, from what I gather is you're another twitter client competing with Hootsuite, Tweetbot, Tweetdeck - all of which offer tweet filtering - so what is your key differentiator?

I think you're missing a differentiator - I can't find anything with your app that I can't already do with Hootsuite, so what would make me want to use TweetDig instead?

From a UX perspective, I would put Folder/Filter editing directly from the dashboard - an "Add Filter" button on the left side, and Edit option for existing filters (on hover, click, etc..) I had to search to find where to add/edit, and if your user's primary objective is filtering tweets, the ability to add/edit/manage filters should be much more prominent than buried under "Configuration".

You might want to consider looking at "Smarter filtering" with some natural language processing, machine learning, etc...

My biggest problem with saved searches and filters that I use is that often I'll get irrelevant stuff that clogs up those streams but does in fact match my criteria - I would see a ton of value in a twitter client where you can filter smarter - let me "ignore tweets in this 'filter' from this user", etc.. and go beyond simply matching criteria, to curate based on stuff I retweet, stuff I tweet, hashtags I use, etc...

My advice would be to focus on these things:

1. The ultimate problem you are trying to solve, and who has this problem? Find out what's most valuable to them in a solution. 2. User experience (not how pretty the UI is) but put yourself in your users' shoes, and do a walkthrough of your app. What is the objective your user is trying to achieve when they use your app, and are you making it as simple as possible for them to achieve that objective.

Best of luck!

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