26% of AT&T iPhone Owners Going to Verizon 16 years ago
I'm surprised people keep taking these Change Wave surveys at face value.
They don't even do random phone interviews but use a self-selected sample of about 15,000 folks who signed up to take their surveys. And they brag that those are early adopters and "professionals" - so not exactly a representative group.
Also, just by default, I never trust a survey about consumers' opinions about future purchase decisions. It's too easy to say you are going to buy something in a survey and then never do it. Given that and the early termination fees and the pure hassle of switching providers, these numbers just seem awfully high.