02thoeva

Thanks, we'll speak with Barclays then :)

We use Wise but their USD accounts are US-domiciled. So we have 3 options: - Continue paying out to Wise and incur an additional 1% fee (~$30k per year) - Use Stripe for currency conversion which is additional 2% fee (~$60k per year - Find a UK-domiciled USD account to pay out to. Might be possible - no idea really. Need to look into it.

Same here. This is a massive dent in any of our remaining profit. Realistically we'll need to look to leave

"UK businesses who are paying out in USD to a US-domiciled bank account will now incur a 1% fee, with a minimum fee of US$2.50."

So if we get paid out a USD payment, into a USD account. We get charged just because we're registered in the UK? That's a huge impact on our business.

Thanks for sharing. We've just spent the last hour debugging our website, thinking we had issues. This explains it.

Convertkit is a front-end for Sendgrid, so possibly they use the same format as them?

I'd expect that the name and address will still be stored in their payment processor.

Then the invoice itself (containing your name/address/payment method) will need to be stored by the company in some form for accounting regulations.

The very article we've commented under makes this point, but if you want to see the specific agreement: https://ec.europa.eu/commission/presscorner/detail/en/ip_21_...

There is a draft adequacy agreement between the two which should be signed before the end of June when the transition period ends: https://ec.europa.eu/commission/presscorner/detail/en/ip_21_...

Not quite, the EU and UK have a draft adequacy agreement in place. Should be signed by the time the transition period ends.

Yep, although the phone call requirement is a new one and was introduced by a sneaky update to their terms: https://twitter.com/rtwlz/status/1341581686216245248

Run a business here, oh and we use Baremetrics too. To be 100% clear we never want to call you or Brian.

Listen to your customers here.

If there are people that want a call, offer the option, but please don't force it. And don't do sneaky updates to your terms which make this a requirement.

Long time customer of Baremetrics here. And this shady practice is really really offputting, to the extent where we are now looking into cancelling (without a phone call, of course)

Congratulations on the sale and thanks for sharing. Very interesting for someone who's probably a few years behind you.

The app certainly does take into account transfer times between lines. If you also require accessible transport it'll further take into account the transfer times by measuring the amount of lifts you need to take.

Visited this last year, remarkably good condition. The Koreans were very keen to point out the size of the armoury and guns on board the ship.

Dropped mine in earlier this week at a London Store. Currently a 7-10 day turnaround for repairs.

The only people I see using these in the UK are drug dealers, who have smacked off the lock with a brick.

I believe ChartMogul are adding revenue forecasting to their product shortly.

Point being, lots of companies offer options on the 4 year vest, 1 year cliff in order to keep great employees. If the end result is that mediocre employees end up hanging around, not motivated, then it works for neither the employee, nor the business.

Have seen this far too often. I was at a successful UK based startup very early on, so my strike price was pennies. Those who joined a year or two later were looking at strike prices in excess of £30 with hundreds shares. Recent investment rounds put the share price at around £120, but as always current employees can't sell until a full sale or IPO.

The result? A swell of employees who want to leave/move on but can't afford to buy their shares and leave. It's lead to a number of people just hanging around, even when their enthusiasm and passion is waining.

Not what options are designed for!

https://phraseapp.com/

Went full time on our side project, https://emailoctopus.com, last year when we hit the $5k a month mark. We'd been working on it for 3 years and had some steady growth - contracted a few days a week alongside until I could afford to go full time.

In hindsight should have done it sooner, a year on we've grown so much more by taking it seriously as a business. We value our time more and as such charge more, yet growth has only accelerated.

I think you misunderstood, I work for EmailOctopus. Sorry for the confusion.

https://emailoctopus.com/

Use it for both EC2 and SES. Our customers link their own SES account to send out campaigns, so the advantage of being on EC2 is that many of them don't pay a penny. Server costs is about 10% of our revenue, so will weigh up the pros/cons of moving in the near future, I'm sure.

AWS fees. We're an email marketing platform, we send around 150m emails a month, all of which we need to store and process clicks/opens on.

We ran our side-project, https://emailoctopus.com, for around 3 years before going full time. As a low-cost platform, our sales are quite low touch, so we'd be able to set up our marketing projects (Facebook ads, email campaigns) in the evenings and just let them run on a schedule.

Support was a little bit more tricky, however. The only solution we found here, other than outsourcing to an Upworker, was to try to minimise support. Make your help docs as useful as possible and spend time on improving error messages.

I would also advise you to switch to working on the project full-time as soon as you can afford to. Our growth went through the roof (we'd spent around 3 years getting to £1k MRR and tripled that in the first full-time month). Some reasons why? We could spend time with our customers and focus on improving our metrics, the stuff that you just can't automate away. We also began treating it more as a business and valued our own time spent on the project more, which resulted in increasing our prices and getting across our value proposition better.

Still like using SCSS with Bootstrap. So easy to get into the habit of nesting things 10 selectors deep though - a style guide is a must.

We've had quite a lot of experience using Amazon SES, as we run an email marketing platform on it. We run both our marketing and transactional emails using it for https://emailoctopus.com.

If you're already using AWS then I'd definitely look at SES. I appreciate the price may seem too cheap, but the service is now used by huge companies for their transactional emails, the likes of Netflix rely heavily on it. As long as you configure your set-up correctly with DKIM/SPF I'd be surprised if you ran into too many delivery problems. Also worth noting they now offer dedicated IPs, for a not too costly monthly fee.