Show HN: ContactMetrics – Contact forms that teach you about your customers

by cjy • 12 years ago

8 3 12 years ago

cjy2• 12 years ago

Just moved into public beta and would love to get some feedback from HN. I built the product because I kept getting customer support requests (for another product) that were super vague. This tool tells me what pages the customer visited before contacting me so I have some context for their message. I also added form A/B testing and message sentiment analysis to help with site optimization and SEO.

iqonik• 12 years ago

It looks good - not sure I would personally pay for a contact form but can see why other people would. I did click your contact page and see you're using it (always good!) - I then tried it on a mobile and the form is not usable :( - I would fix that as it will be a big pain point for users.

cjy2• 12 years ago

Thanks for your feedback! The forms were built to be mobile-friendly and the iframe should resize to the page width. Something's going wrong at http://contactmetrics.com/contact/ I'll look into it!

Show HN: ContactMetrics – Contact forms that teach you about your customers

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