Retellai won't delete my credit card

https://news.ycombinator.com/item?id=48901707
by eethrowaway • 9 days ago
1 2 9 days ago

1. RetellAI is charging me for services I am not using. They will not delete my credit information or account. I told them: a. They do not have my permission to store my credit card b. I am a California resident and I demand they delete my account

2. Bugs in their system prevent me from: a. Removing my credit card b. Deleting my account

3. Mercury Bank has no means to block transactions

4. Stripe has no means to report Fraud - their documents say "contact merchant"

Therefore I am being a victim of fraud and have no recourse. What do I do?

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